Service Manager

Service ManagerGreat company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.What you'll do:Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processesStaff location adequately based on skills and workloadResponsible for R&M, P&L and associated costs/budgetLead, plan, measure and continuous improvement of all service and maintenance performance metricsOversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost controlMaintain knowledge of current DOT RequirementsEnsure training and focus to avoid preventable accidents and other DOT CitationsEvaluate performance and promotability of team members. Identify and provide necessary skills training and regular coachingPromote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communicationOther duties assigned as neededRequirements:High School diploma required; trade-school degree a plus; bachelor's degree preferredValid driver's license with acceptable driving recordExtensive Equipment Fleet Maintenance and leadership experience5 years' service and maintenance experience and a minimum of 3 years supervisory experienceStrong motivational and leadership skillsExcellent customer service skillsStrong knowledge of maintenance accounting and P&LBasic computer skills (Excel)This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.