Service Manager

InfraHire is hiring for Automotive Service Manager:

- Oversee daily operations of the service department, ensuring efficient workflow and high-quality work.
- Manage and support service advisors and technicians, including scheduling, training, and performance management.
- Coordinate repair and maintenance schedules to meet customer needs and deadlines.
- Communicate with customers regarding service requirements, costs, timelines, and resolve service-related issues.
- Monitor, approve, and manage service estimates, parts, and inventory.
- Ensure compliance with warranty, policy, and safety standards.
- Track and analyze key performance metrics such as productivity, customer satisfaction, and revenue.
- Collaborate with other departments to improve processes and service offerings.
- Enforce safety protocols and quality standards within the department.
- Utilize dealership or service management software for operational and reporting needs.


InfraHire is an equal Opportunity employer.