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Service Manager Ref

  • ... Loughborough, England, United Kingdom
  • ... Full time
  • ... Salary: Not Available
  • Posted on: Mar 12, 2024       Expires on: Apr 26, 2024

Service Manager Ref   

JOB TITLE:

Service Manager Ref

JOB TYPE:

Full-time

JOB LOCATION:

Loughborough England United States

JOB DESCRIPTION:

Service Manager - National Coverage

Clymac, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire & Security Service Manager.

  • Competitive Basic Salaries across the group
  • Car or Car Allowance
  • Mobile phone
  • Laptop

Marlowe Fire & Security Group are one of the fastest growing and exciting businesses in the UK right now.
Having doubled in size in recent years to over 1,000 dedicated Fire & Security specialists across the UK, we attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid holidays, mental health & well-being scheme, paid refer a friend scheme

Our Service Manager

As a Service Manager you will be accountable for:

  • Performance levels of our central teams Service Department, PPM Department, Minor Installations and National Accounts
  • Allocating engineering resource accordingly to achieve service delivery targets
  • Ensure compliance with procedures
  • Providing all necessary reports, assisting leadership team in goal setting
  • Point of escalation for operational challenges both internally and externally
  • Consistent delivery of client service level agreements
  • Evaluating operational performance
  • Managing departmental sales targets

The successful candidate must be able to:

  • Lead procedural implementation
  • Identify and implement best practice
  • Bring calm leadership to stressful situations
  • Offer friendly and approachable support
  • Tackle issues with a positive attitude
  • Provide team focus

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC.
Salto

Who Were Looking For

In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.
.
For this opportunity, we are specifically looking for candidates who offer:

  • At least 3-5 years in a Senior Fire & Security Operations position, ideally management
  • Strong technical experience and project delivery; compliant and on budget and on time
  • Excellent understanding of Fire & Security Systems
  • Good commercial understanding and awareness
  • Customer focused with the ability to resolve customer queries
  • Be capable of working effectively under pressure in a deadline driven environment
  • Professional with excellent communication, admin and people skills
  • Strong organisational stills
  • The ability to handle multiple priorities with a structured approach
  • Self-motivated, proactive and enthusiastic

How we Attract, Reward & Retain Our Employees

At Clymac we recognise the importance of fairly rewarding our employees.
We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

  • Competitive Basic Salaries across the group
  • Car or Car Allowance
  • Mobile phone
  • Laptop
  • Pension
  • Life Assurance x4 of Salary
  • 25 days Paid Holidays
  • Paid Bank Holidays
  • Mental Health & Well-being Scheme
  • Paid Refer a Friend Scheme
  • Fantastic training & development programs, with many opportunities for growth and progression
  • A welcoming and nurturing atmosphere
  • Collaborative, open plan office
  • Flexible hours
  • Part of a vibrant and supportive team
  • Complimentary food and drinks

About Clymac

Clymacs pioneering products and solutions combined with highly skilled people means we can provide a competitive, well-engineered service that supports the day-to-day needs of business demands.
We work with like-minded organisations that share the same values and morals as those upheld by the Clymac team.
Our dedicated team of maintenance and service engineers ensure compliance measures are consistently met.
Likewise, our expert commissioning team always deliver new system handovers on time.

About Marlowe Fire & Security Group

Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc.

Together, we are the UKs fastest growing and most innovative consortium of fire life safety and security service providers.

Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.

Our Business Include:

1.
Marlowe Fire & Security Group

2.
Marlowe Fire & Security

3.
Alarm Communications

4.
Griffin Fire

5.
Hadrian Technology

6.
Marlowe Kitchen Fire Suppression

7.
FAFS Fire & Security

8.
MJ Fire

9.
Morgan Fire Protection

10.
Victory Fire

11.
Clymac

12.
Marlowe Smoke Control

Equal Opportunities

At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves.
We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

RIGHT TO WORK

Marlowe Fire & Security Group do not offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.

Position Details

POSTED:

Mar 12, 2024

EMPLOYMENT:

Full-time

SNAPRECRUIT ID:

SD93BA0F400-03122024-78675197

LOCATION:

England United Kingdom

CITY:

Loughborough

Job Origin:

WORKABLE_ORGANIC_FEED

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Service Manager - National Coverage

Clymac, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire & Security Service Manager.

  • Competitive Basic Salaries across the group
  • Car or Car Allowance
  • Mobile phone
  • Laptop

Marlowe Fire & Security Group are one of the fastest growing and exciting businesses in the UK right now. Having doubled in size in recent years to over 1,000 dedicated Fire & Security specialists across the UK, we attract the best talent in the market by offering fantastic career progression opportunities, our own in-house training academy, as well as great remuneration and benefits packages including; Royal London pensions, life assurance, paid holidays, mental health & well-being scheme, paid refer a friend scheme

Our Service Manager

As a Service Manager you will be accountable for:

  • Performance levels of our central teams Service Department, PPM Department, Minor Installations and National Accounts
  • Allocating engineering resource accordingly to achieve service delivery targets
  • Ensure compliance with procedures
  • Providing all necessary reports, assisting leadership team in goal setting
  • Point of escalation for operational challenges both internally and externally
  • Consistent delivery of client service level agreements
  • Evaluating operational performance
  • Managing departmental sales targets

The successful candidate must be able to:

  • Lead procedural implementation
  • Identify and implement best practice
  • Bring calm leadership to stressful situations
  • Offer friendly and approachable support
  • Tackle issues with a positive attitude
  • Provide team focus

Our Systems

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC. Salto

Who Were Looking For

In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team.. For this opportunity, we are specifically looking for candidates who offer:

  • At least 3-5 years in a Senior Fire & Security Operations position, ideally management
  • Strong technical experience and project delivery; compliant and on budget and on time
  • Excellent understanding of Fire & Security Systems
  • Good commercial understanding and awareness
  • Customer focused with the ability to resolve customer queries
  • Be capable of working effectively under pressure in a deadline driven environment
  • Professional with excellent communication, admin and people skills
  • Strong organisational stills
  • The ability to handle multiple priorities with a structured approach
  • Self-motivated, proactive and enthusiastic

How we Attract, Reward & Retain Our Employees

At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economical climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

  • Competitive Basic Salaries across the group
  • Car or Car Allowance
  • Mobile phone
  • Laptop
  • Pension
  • Life Assurance x4 of Salary
  • 25 days Paid Holidays
  • Paid Bank Holidays
  • Mental Health & Well-being Scheme
  • Paid Refer a Friend Scheme
  • Fantastic training & development programs, with many opportunities for growth and progression
  • A welcoming and nurturing atmosphere
  • Collaborative, open plan office
  • Flexible hours
  • Part of a vibrant and supportive team
  • Complimentary food and drinks

About Clymac

Clymacs pioneering products and solutions combined with highly skilled people means we can provide a competitive, well-engineered service that supports the day-to-day needs of business demands. We work with like-minded organisations that share the same values and morals as those upheld by the Clymac team. Our dedicated team of maintenance and service engineers ensure compliance measures are consistently met. Likewise, our expert commissioning team always deliver new system handovers on time.

About Marlowe Fire & Security Group

Marlowe Fire & Security Group is the fire life safety and security specialist division of Marlowe plc.

Together, we are the UKs fastest growing and most innovative consortium of fire life safety and security service providers.

Operating 24/7, across the whole of the UK, we work with clients of all sizes to provide end-to-end fire and security solutions across all sectors to ensure your safety, security and compliance.

Our Business Include:

1.Marlowe Fire & Security Group

2.Marlowe Fire & Security

3.Alarm Communications

4.Griffin Fire

5.Hadrian Technology

6.Marlowe Kitchen Fire Suppression

7.FAFS Fire & Security

8.MJ Fire

9.Morgan Fire Protection

10.Victory Fire

11.Clymac

12.Marlowe Smoke Control

Equal Opportunities

At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

RIGHT TO WORK

Marlowe Fire & Security Group do not offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.

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