Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Service Manager Duties & Responsibilities Manages the repair and maintenance of company owned and customer equipment, including organization of the yard (Ready to Rent, Returned, Down) Prepares work schedules and handles service calls to meet customer needs and ensure equipment availability Orders parts to maintain adequate supplies Provides training and assistance to staff mechanics Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory Evaluates all equipment after repairs, maintenance or safety checks Documents equipment status before and after rental Handles customer complaints regarding equipment condition or operation Promotes safety awareness Performs quality control checks Updates, maintains and keeps organized equipment service records Creates, updates, closes and bills work orders Files warranty claims in a timely fashion Commission New Equipment Orders parts, returns parts, and performs parts inventory Disposes of solid and hazardous material waste (batteries, used oil & filters, antifreeze, wash sludge) Reporting: Equipment due for service, fleet status, equipment service record, open work order report, warranty claim summary, inventory management, parts & merchandise detail, financial and historical trending, service department financial summary, shop foreman performance tool, work order chargeback, halt report, open PO report, tech paid hours vs. worked hour report Performs other duties assigned by the manager Qualifications Valid driver’s license Extensive experience in the repair and maintenance of self‑propelled platforms and lifts Knowledge of work planning and scheduling and other supervisory activities Strong understanding of equipment capabilities and safety requirements Clear perspective of maintenance and repair issues in the industry Planning and management experience Computer literacy Reporting experience Inventory management experience The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $71,269.00 – $84,632.65 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Benefits Package Health, Dental and Vision plans 401(k) Match Volunteer time off Short‑term and long‑term disability Accident, Life and Travel insurance, and flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Paid Time Off 12–25 vacation days depending on years of service 5 sick days 6 holidays 2 half‑day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. #J-18808-Ljbffr