Service Now Consultant Apply
Role: Service Now Consultant
Location: Remote-US
Duration: 6+ Months
Job Description:
Please help us find a solid candidate. Local to Florham Park,NJ. Share with us the best candidate and we will share with the best possible rate.
PSB the JD and details:
Start date - ASAP
Duration - 6Months
+15+ years of hands-on experience in ServiceNow SAMPro Process ImplementationKey factors to consider:
-Experience in implementing SAM Pro with the top 10 publishers
-Managing 20k+ entitlements
-Integrating Large global (across 173 Countries) SaaS/Cloud applications with high amount of custom integrations
-Assume a semi-robust CMDB system & HAM/ITAM already in place
-Expect to finish the project within a timeline of 6 months
A more detailed set of requirements...
Must Have Technical/Functional Skills
Minimum 10+ years of relevant experience in Hardware and Software Asset Management lifecycle and Software License Compliance Management
Strong understanding on various publisher licensing models (i.e. Processor based, Core based, Floating Users)
Should have excellent knowledge on building processes and procedure documents and explain the possible outcomes of each process with SAM process.
Very strong focus on process and ability to document procedures
Expert in complex publisher licensing i.e. Microsoft, Oracle, SAP, Vmware, Symentec (at least any one)
Must know about different data attribute required to calculate license consumption
Ability to work with data from various systems to locate information such as Contracts, purchase records, license agreements, etc.
Basic understanding of different discovery tools (i.e. ServiceNow Discovery)
Exceptional communication skills (English language)
Ability to effectively manage people and process
Expert in data management tools (MS Excel, Smartsheets, MS Access)Experience Required
Experience with SAM Pro
Experience in a global or large company with>10,000 hardware assets or>1,000 software titles
ITIL trained/Certified
Certified in any SAM program (CSAM) (Desired)
Know SQL data schema and query writing
Roles & Responsibilities
Building End to End SAM operations and administration including software data quality check, data processing and reporting
Bring in best practices related License consumption reporting with using SAM tool
Enable automation best practice for collection and normalization software discovery data from various discovery tools
Documents software request management and license compliance process, procedures, and roles & responsibilities
Share ideas and implement improvement initiatives in software asset and license compliance procedures
Document procedures & communication templates for software non-compliance situations
Execute tasks to bring software titles back into compliance per documented procedure
#L!-CEIPAL