Service Operations Supervisor

📍 Locations: Chandler, AZ | Duluth, GA | Dallas, TX 💲 Pay: $25.50 - $31.00 per hour 🏢 Company: Vensure Employer Solutions About the OpportunityVensure Employer Solutions is one of the nation's leading providers of HR, payroll, benefits, and business solutions, serving more than 95,000 businesses and processing over $135 billion in annual payroll. We are seeking an experienced Service Operations Supervisor to join our team and help deliver exceptional client service while supporting payroll and operational excellence. This position is available in Chandler, Arizona, Duluth, Georgia, and Dallas, Texas, and is an onsite role for professionals who enjoy building client relationships, solving complex issues, and leading service delivery initiatives. What You'll DoServe as the primary point of contact for an assigned portfolio of clients.Manage client relationships and ensure a high level of customer satisfaction.Coordinate client onboarding, user setup, and training on payroll and service platforms.Ensure timely and accurate payroll processing while resolving payroll-related issues.Support payroll tax registration, reporting, and notice resolution.Partner with internal teams to drive client retention and service excellence.Lead client meetings regarding escalations, account reviews, and service opportunities.Coach and support Payroll Specialists and Service Associates.Identify client needs and recommend additional products and services.Assist with process improvements and operational initiatives. What We're Looking ForRequired QualificationsHigh School Diploma or equivalent.Strong client service, communication, and relationship-management skills.Excellent problem-solving and organizational abilities.Experience using Microsoft Office, including Outlook, Teams, and Excel.Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications2+ years of experience in a PEO, ASO, HCM, payroll, or multi-state payroll environment.Experience with payroll tax administration and payroll operations.Prior experience supporting client accounts, payroll services, or service operations teams. Why Join Vensure?Competitive hourly compensation: $25.50 - $31.00/hourMedical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off, Holidays, Sick Leave, and Parental LeaveLife Insurance and Disability CoverageEmployee Assistance Program (EAP)Health Savings Account (HSA) and Flexible Spending Account (FSA)Additional voluntary benefits including legal, pet, accident, and critical illness coverage. Ideal BackgroundsWe are particularly interested in professionals with experience in:Payroll AdministrationPayroll OperationsClient ServicesPEO/ASO OrganizationsHRIS/HCM SolutionsBenefits AdministrationAccount ManagementWorkforce ManagementTax OperationsService DeliveryIf you're passionate about client success, payroll operations, and leading exceptional service experiences, we'd love to hear from you.Apply today to join Vensure Employer Solutions and help businesses thrive.