Account Service Specialist - Direct Hire

Location: Clarkston, MI
Compensation: $26-$28/hour + 13% Annual Bonus Eligibility
Schedule: Fully On-site
Employment Type: Direct Hire
Supported By: LHH Recruitment Solutions

About the Opportunity

LHH Recruitment Solutions is partnering with a client in Clarkston, MI to hire an Account Service Specialist. This is an excellent long-term, on-site opportunity for a candidate who values relationship management, operational accuracy, and customer advocacy. The role focuses on supporting client accounts, monitoring inventory programs, coordinating logistics, and ensuring exceptional service delivery.

Key Responsibilities

• Serve as a customer advocate, ensuring total client satisfaction by proactively managing communication, needs, and expectations.
• Support assigned client accounts with daily service activities and operational follow-through.
• Manage custom stock, blanket PO's, and consignment inventory programs to minimize risks of stock-outs and aged inventory.
• Oversee and improve freight consolidation efforts for customer sales orders; collaborate with sales teams to identify opportunities for freight-cost reductions.
• Issue proper documentation for Returns, Credit Memos, and Debit Memos in a timely and accurate manner.
• Coordinate with internal teams to resolve service issues, support order flow, and uphold customer satisfaction standards.

Qualifications

• Prior experience in account management, customer service, supply chain coordination, or related operational support preferred
• Strong communication and customer-focused mindset
• Ability to prioritize, multitask, and manage multiple client needs in a fast-paced environment
• High attention to detail and strong follow-through
• Proficiency with business systems and documentation workflows

What's in It for You

• Competitive $26-$28/hr starting pay
• 13% annual bonus eligibility
• Direct hire placement with long-term growth potential
• Fully on-site collaborative work environment

Pay Details: $26.00 to $28.00 per hour

Search managed by: Tracey Callahan

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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