Service Supply Chain Operations Specialist

Our client, a Consumer Products And Software Services company, is looking for a Service Supply Chain Operations Specialist for their Sunnyvale, CA/ Hybrid location.
 
Responsibilities:

• Contractor commodity manager supporting Client’s service supply chain across two key workstreams: post-ramp qualification (PRQ) project coordination and hands-on commodity management for display and touch module components.
• This role requires someone who can operate independently across cross-functional teams, manage supplier relationships, and drive cost and supply outcomes with minimal ramp time.
• Client PRQ Support
• Facilitate post-ramp qualification projects end-to-end, ensuring component transitions meet program milestones and quality requirements.
• Serve as the primary coordination point between GCM, Engineering Program Management (EPM), and Service Supply Chain Engineering (SSCE) teams to track PRQ status, flag risks, and drive resolution.
• Maintain PRQ project trackers and provide regular status updates to stakeholders, ensuring deadlines are met and blockers are escalated promptly.
• Support qualification documentation, test result tracking, and approval workflows required for PRQ completion. Commodity Management — Mac Touch Bar Module, iPhone Touch Module,
• Display Raw Materials
• Supply Management: Monitor supplier capacity, lead times, and delivery performance to ensure continuity of supply for assigned commodities. Proactively identify and mitigate supply risks across the service supply chain.
• Vendor Management: Manage daytoday supplier relationships, conduct business reviews, and drive supplier accountability on quality, delivery, and responsiveness commitments.
• Cost Management: Support cost negotiations, track pricing trends, and identify cost reduction opportunities. Maintain accurate cost files and support BOM cost reconciliation activities.
• Collaborate with Materials, Planning, Finance, and Engineering teams to align sourcing decisions with program requirements and financial targets.
• Support lasttimebuy (LTB) assessments and endoflife (EOL) transition planning for assigned commodities as needed.

• 3–5+ years of experience in supply chain, commodity management, or procurement, preferably in consumer electronics or hardware manufacturing.
• Demonstrated experience managing supplier relationships — pricing negotiations, delivery performance, and capacity planning.
• Familiarity with NPI or postramp qualification processes in a hardware environment.
• Strong project coordination skills with the ability to track multiple workstreams, manage deadlines, and communicate status across crossfunctional teams.
• Proficiency in Excel and supply chain planning tools (SAP, ERP systems, or equivalent).
• Strong written and verbal communication skills.
• Prior experience in client, service supply chain, or aftersales operations.
• Knowledge of display, touch module, or related electromechanical commodities.
• Experience with BOM management, cost modeling, or shouldcost analysis.
• Familiarity with PRQ/qualification workflows and engineering change processes.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities