Location: On-site (Based in Shelton, CT), Hybrid, or Remote

Saving the World!  Help Wanted…

Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises.  We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America’s Fastest-Growing Private Companies list.

We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellecustomer experience.   We are growing quickly and looking to add talented people who are passionate about making the world a better place!We have an opportunity for a motivated individual to fill the role of Service Support Administrative Assistant. In this position, the successful candidate will be responsible for completing the successful administrative functions of the Service Support team.

Why this Role is Important:

Budderfly installs a variety of advanced technologies to save energy on our customers’ sites. Ensuring that these technologies operate efficiently and without issue is vital to the success the organization. This role is for a key player among the impactful team which is tasked with ensuring that these technologies continue to operate at the utmost efficiency while ensuring optimal customer satisfaction. They will do this by ensuring our 3rd party contractors invoices are approved, directing service quotes to appropriate Technical Support Associate and completing out the team’s work orders while approving them. The successful candidate will have a background in administrative functions within the HVAC field.

Responsibilities:

•  Owns vendor invoice approval and billable entity selection and all administrative tasks associated.
• Manages all Service Support customer billing disputes
• Owns work order closure along with ensuring information is accurate and detailed within the company Work Order Management system.
• Reviews incoming quotes that come into our Service Quotes distribution and notifies the proper Technical Support Associate, so they can act on them timely
•  Act as Liaison between the company and our service providers to ensure we are in good standing with them on billing and payment
•  Provide dedication to improve customer service and business productivity
•  Work alongside our contractor relations department to ensure that as preferred vendors are added into our network are assigned to the sites they service
•  Ensure utmost customer and contractor satisfaction (internal and external to Budderfly) throughout the Technical Services scope of work.

Desired Skills and Experience:

• ·Strong interpersonal, analytical, verbal, and written communication skills
• Coordinating multiple daily tasks concurrently
•  Able to work as a team player and independently
• Creative problem solver with the ability to multitask
• Passion for energy savings
• Maintaining positive relationships with contractors/customers
• Enjoys continuous learning, as supported by your organization, both technically and professionally
• Excellent verbal and written skills.
• Work across/with the organization's Teams.

The policy of Budderfly is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Budderfly is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career web page as a result of your disability.