Service Technician

Job Summary

We are looking for a skilled Field Service Mechanic to diagnose, repair, and maintain heavy-duty trucks, equipment, and related machinery at customer job sites and field locations. The ideal candidate has hands-on experience with diesel engines, truck repairs, hydraulic and electrical systems, compressors, and crane equipment.

This role involves performing on-site repairs, troubleshooting equipment issues, maintaining accurate service records, and providing professional customer service. Candidates must be willing and able to travel overnight as needed.

Key Responsibilities

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• Diagnose, troubleshoot, repair, and maintain heavy-duty trucks, diesel engines, transmissions, and related equipment.
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• Perform on-site service and warranty repairs at customer locations and field sites.
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• Troubleshoot and repair hydraulic, electrical, and crane systems.
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• Conduct hydraulic pressure testing and complete hydraulic and electrical diagnostic repairs.
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• Replace compressor components and repair related equipment.
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• Use service manuals, diagnostic tools, hand tools, and power tools to identify and resolve mechanical issues.
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• Identify failed components, evaluate parts for reusability, and determine the cause of equipment failures.
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• Prepare parts orders required to complete repairs and ensure accurate billing.
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• Maintain accurate service reports and repair documentation.
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• Safely operate and maintain a service truck.
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• Test new equipment and units as needed.
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• Communicate professionally with customers, address concerns, and build positive working relationships.
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• Follow all safety procedures, company policies, and applicable regulations.
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• Travel overnight when required.
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• Perform other duties as assigned.
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Required Qualifications

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• High school diploma or equivalent.
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• At least 2 years of experience repairing and maintaining heavy trucks, including diesel engines and transmissions or related components.
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• Strong mechanical troubleshooting and repair skills.
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• Ability to diagnose and repair equipment using service manuals and diagnostic tools.
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• Ability to read and understand hydraulic and electrical schematics.
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• Working knowledge of hydraulic and electrical systems.
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• Proficiency with hand tools, power tools, and diagnostic equipment.
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• Strong communication and customer service skills.
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• Ability to work independently with minimal supervision.
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• Valid driver's license and ability to operate a motor vehicle.
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• Willingness and ability to travel overnight as needed.
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Preferred Qualifications

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• Five or more years of experience in one or more of the following areas:
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• Automotive or heavy truck repair
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• Truck body repair
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• Oil and gas equipment
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• Electrical and hydraulic systems
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• Associate degree in automotive technology or a related technical field.
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• ASE certification or equivalent technical training and experience.
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• Experience repairing cranes, compressors, and specialized equipment.
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Working Conditions and Physical Requirements

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• Ability to stand, sit, bend, reach, climb, crawl, kneel, and walk for extended periods.
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• Frequent twisting, pushing, and pulling while using tools and equipment.
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• Ability to lift and carry up to 75 pounds regularly and up to 100 pounds occasionally.
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• Work outdoors in varying weather conditions.
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• Ability to work at elevated heights and in confined spaces.
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• Regular use of tools, heavy machinery, and diagnostic equipment.
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• Occasional overtime or on-call service as required.
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Safety Requirements

This is a safety-sensitive position. Employees must comply with all workplace safety policies and drug- and alcohol-free workplace requirements. Pre-employment, random, post-incident, and reasonable-suspicion drug and alcohol testing may be required in accordance with applicable law and company policy.