Service Technician I

Oil Service Technician IThe Service Technician plays a critical role in the success of Restaurant Technologies. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair, and routine maintenance.Depot Location: 4806 Park 370 Blvd., Hazelwood, MO 63042What Makes Restaurant Technologies a Great Place to Work:Compensation: The pay for this position is $28.00 per hour. Shift differential and overtime pay may also apply, and the position is also eligible for a quarterly bonus of up to $5,200 per year.Opportunities to increase base pay with weekend shifts, tenure and level-up development programsAvailable Shift(s): The schedule for this position is Sunday through Wednesday. You will work four 10-hour shifts each week, from 6:00 A.M. to 4:30 P.M.Benefits: $0 premium Medical for single coverage or employer HSA contribution for family coverage!Dental, Vision, Life and Disability Insurance, Tuition Reimbursement & more!401k with matching contribution up to 4.5% of your compensationPaid Time Off and Paid Holidays.$3,000 employee referral bonus program and $200 new customer referral program.Growth & Opportunity! We have 41 locations nationwide and consistently see year-over-year growth.Award Winning Culture! Newsweek America's Greatest Workplaces Award + Newsweek America's Greatest Workplaces for Diversity + Newsweek American's Greatest Workplaces for Mental Wellbeing + Newsweek America's Most Patriotic Companies + Minneapolis St Paul Business Journal Best Places to WorkPrimary Job Accountabilities:Responsible for installing and maintaining our products in a safe, timely, and accurate manner.Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.Communicate with customers to ensure product performance meets customers' expectations.Efficiently and professionally service customers' needs, training and coaching them on the system as needed.Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)The position may include night installation work; the schedule will vary based on customer demand & install schedule.Education, Requirements & Competencies:Minimum Qualifications:Must be 21 years of age with a valid driver's licenseHigh School Diploma or EquivalentThis position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated pre-employment drug test. Please be advised, a positive result for any controlled substance will disqualify applicants; including marijuana (THC), even if it is legal under state or local law.Ability to work within a team environmentAbility to problem solve customer issues for installation and serviceAbility to perform basic mechanical and/or electrical dutiesStrong customer focus and ability to respond to challenging customer situations in a positive mannerMust meet Restaurant Technologies' Fleet Safety requirements and maintain a clean driving recordAbility to carry 50 pounds by handUnrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach outAbility to climb up and down a ladder as high as 20 feet in the airPreferred Qualifications:Vocational TrainingInclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.If you need assistance or an accommodation due to a disability, please contact us by email at RTCareers@rti-inc.com or call 1-888-796-4997.Restaurant Technologies is a Military & Veteran friendly company.