Service Technician

Duration: 06 Months

Job description:

• 7:30 AM to 4:30 PM - Shift
• In a timely and efficient manner, perform duties required to maintain a quality service outlet for the repair of equipment.
• Maximize productivity within Repair Operations while delivering high quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool.
• Contribute to the Company's financial success through COGS control, process improvement, and cost containment throughout the repair process.
• Provide best-in-class tool repair service in support of Hilti's Lifetime Service value proposition.

Principle Duties and Responsibilities:

• • Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files
  • Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems
  • Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools
  • Conduct final functional and safety testing after every repair to ensure customer safety
  • Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner
  • Follow company policies, procedures, and rules
  • Follow and abide to the company's culture, values, and principles
  • Perform other duties as assigned by supervisor

Adverse Work Conditions:

• • Workshop environment subject to noise, dust, and other particles
  • Must have the ability to use hand tools and equipment to disassemble and assemble power tools

Safety Equipment Required:

• • Must observe and abide by all safety regulations as required by Hilti and Occupational Health and Safety Standards (OSHA)
  • Must wear steel toe boots, safety glasses, safety gloves, and other safety equipment, as required, when working in the facility and/or operating machinery

Physical Requirements:

• • Occasionally lift up to 70 lbs.
  • Stand for long periods of time and perform repetitively reaching, bending, and climbing.
  • Must be able to stand for up to 8 hours daily while performing tool repairs at workstation

Skills:   

• Experience in mechanical or electrical repairs
• Experience using Windows applications preferred

Education:         

• High School Diploma/GED or equivalent experience required

Required

• MECHANICAL REPAIRS
• ELECTRICAL REPAIRS
• WINDOWS APPLICATIONS

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.