Service Technician

InfraHire is hiring Service Technician in IL:

- Perform field service repairs, machine commissioning, and customer training throughout North America, with travel up to 25 50%.
- Troubleshoot and repair machines both on-site and in the Service Department.
- Prepare customer quotations for field service, preventative maintenance, and training.
- Support Sales team with customer visits to the showroom and assist in preparing quotations for spare parts.
- Complete and document field service reports, including photos when required.
- Collaborate with the technical team in Germany to resolve technical issues.
- Maintain a clean and orderly work environment in the Service Department.
- Uphold and represent the values and professionalism of the company.
- Identify and recommend improvements for internal and external processes.
- Perform other service-related and administrative tasks as required.
- Requires strong mechanical aptitude, knowledge of hydraulic and electrical systems, and the ability to read schematics.
- Must possess strong problem-solving, analytical, and communication skills, proficiency with Microsoft Office, and ability to travel.
- Additional preferred qualifications include technical degree, networking skills, field service experience, and familiarity with Siemens PLC and HMI software.

InfraHire is an equal Opportunity employer.