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Servicenow Architect

  • Servicenow Architect job type Posted on: Oct 14, 2026
  • Servicenow Architect experience level Openkyber
  • Servicenow Architect employment type Atlanta, Georgia
  • Servicenow Architect employment type Onsite
  • Servicenow Architect salary Full-time

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Job Title :

Servicenow Architect

Job Type :

Full-Time

Job Location :

Atlanta Georgia United States

Remote :

No

Jobcon Logo Job Description :

We are looking for an experienced ServiceNow Technical Architect with 8+ years of hands-on ServiceNow development experience and strong expertise in Customer Service Management (CSM).

The ideal candidate will design, develop, and lead scalable CSM solutions, integrations, platform optimization, and technical teams.

Key Skills:
  • ServiceNow CSM (Customer Service Management)
  • ServiceNow development & customization
  • Case Management, Agent Workspace, Knowledge Management
  • JavaScript, Business Rules, Client Scripts, Flow Designer
  • REST API integrations
  • Health Scan & Instance Scan
  • Platform performance optimization
  • Scoped Applications & Domain Separation
  • Upgrades, patching & troubleshooting
  • DevOps / CI/CD (preferred)
Responsibilities:
  • Design and implement ServiceNow CSM solutions.
  • Develop and customize ServiceNow applications.
  • Build and manage REST API integrations.
  • Optimize platform performance and resolve technical issues.
  • Lead upgrades, patching, and code reviews.
  • Mentor developers and collaborate with business stakeholders.
  • Ensure scalable, secure, and high-quality ServiceNow solutions.

For applications and inquiries,

Jobcon Logo Position Details

Posted:

Oct 14, 2026

Reference Number:

89046-38381

Employment:

Full-time

City:

Atlanta

Job Origin:

CIEPAL_ORGANIC_FEED

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We are looking for an experienced ServiceNow Technical Architect with 8+ years of hands-on ServiceNow development experience and strong expertise in Customer Service Management (CSM).

The ideal candidate will design, develop, and lead scalable CSM solutions, integrations, platform optimization, and technical teams.

Key Skills:
  • ServiceNow CSM (Customer Service Management)
  • ServiceNow development & customization
  • Case Management, Agent Workspace, Knowledge Management
  • JavaScript, Business Rules, Client Scripts, Flow Designer
  • REST API integrations
  • Health Scan & Instance Scan
  • Platform performance optimization
  • Scoped Applications & Domain Separation
  • Upgrades, patching & troubleshooting
  • DevOps / CI/CD (preferred)
Responsibilities:
  • Design and implement ServiceNow CSM solutions.
  • Develop and customize ServiceNow applications.
  • Build and manage REST API integrations.
  • Optimize platform performance and resolve technical issues.
  • Lead upgrades, patching, and code reviews.
  • Mentor developers and collaborate with business stakeholders.
  • Ensure scalable, secure, and high-quality ServiceNow solutions.

For applications and inquiries,

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