Senior Business Analyst (ServiceNow) Rate: $70–$80/hour Hybrid (Ontario – 2 days onsite in Brampton) 12+ months contractJob DescriptionWe are seeking a Senior Business Analyst to support application modernization and ServiceNow initiatives. The role involves working closely with business and technical teams to define and deliver solutions.Mandatory RequirementCBAP certification is required (pass/fail criteria). Candidates without this will not be considered ResponsibilitiesGather and document business requirementsCreate BRDs, FSDs, and user storiesPerform process mapping and gap analysisSupport legacy system modernizationWork with ServiceNow (CMDB, ITSM, EA)Assist with UAT and implementationCollaborate with stakeholdersRequired Qualifications:5+ years of Business Analysis experienceStrong requirements and process analysis skillsExperience with ServiceNowStrong communication skillsNice to HaveServiceNow certifications (CSA, CIS, ITIL)EA / APM experienceSQL or data analysis