ServiceNow Business Analyst

Applicants must currently reside in DC, MD, or VA.Daily ResponsibilitiesCreate epics, user stories with acceptance and testing criteriaParticipate in the development of functional business requirements and help stakeholders assess relative priorities for both business process and technology solutions.Evaluate alternative business processes and technology solutions and participate in making technology recommendations to enhance business operations.Develop business and system requirements, functional designs, process flows, and test plans.Analyze and document business processes and systemsFacilitate requirements gatheringPrepare client facing and internal deliverables that are technology relatedInterface with the application development teamRequired Degree:BS/BA degree in Computer Science, MIS, or related IT disciplineAdditional four years of related professional experience can be substituted for a BS/BA degreeRequired Experience:At least four years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNowDemonstrated ability to develop strong on-site and remote team and client relationshipsExcellent verbal and written communication skills including presentation skillsExperience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system designExperience implementing systems using the Agile methodologyPreferred Certifications:ServiceNow Certified Systems Administrator (CSA)ServiceNow CIS IT Service Management or other similar ServiceNow certificationCertified Associate in Project Management (CAPM) or Project Management Professional (PMP)Agile SAFe, Scrum Master, or ITIL v3 certificationRequired Clearance:Public Trust; this position requires the ability to secure a security clearance of secret level, if needed