ServiceNow Developer

ServiceNow Developer (Mid-to-Senior Level): Platform Migration & ModernizationWe’re looking for a ServiceNow Developer to help lead and support the migration of our existing ServiceNow environment to the latest platform version. You’ll work with senior developers and platform leadership to redesign legacy workflows, modernize configurations, and deliver scalable automation across IT and business processes. This is a great fit for a hands-on developer who wants to contribute to a major modernization effort, whether you’re ready to lead complex enhancements or still growing toward that level.What You’ll DoSupport the planning and execution of the migration to the newest ServiceNow release, including assessment, remediation, testing, cutover, and post-migration stabilizationDocument and review existing processes, workflows, catalog items, forms, approvals, and automations, and identify legacy configurations and gaps to clean up or rebuildConfigure and develop solutions across ITSM, ITOM, CMDB, and workflow automation using Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, ACLs, and Catalog ItemsBuild and maintain integrations (REST/SOAP, IntegrationHub, transform maps, data imports) and support data cleanup and validationCreate dashboards, reports, and Performance Analytics to track process performance and migration readinessSupport unit testing, UAT, defect tracking, and retestingContribute to platform governance, code reviews, update set strategy, and release management best practicesExplore and support ServiceNow AI capabilities such as Now Assist, AI Search, Virtual Agent, and Predictive IntelligenceProduce documentation, knowledge articles, and handoff materials for operations teamsWhat You’ll Bring1+ years of ServiceNow administration, configuration, or development experience in an enterprise environment (5+ years preferred for senior-level responsibilities, including leading complex platform enhancements)Working knowledge of JavaScript, Flow Designer, Business Rules, Client Scripts, UI Policies, and core ServiceNow modules (ITSM, Service Catalog, CMDB)Experience supporting upgrades, migrations, or major version transitions, including testing, documentation, and validationStrong attention to detail, communication skills, and the ability to translate business needs into technical solutionsNice to HaveServiceNow CSA certification (completed or in progress)Exposure to recent ServiceNow releases or a prior upgrade/migration projectHands-on experience with Now Assist and other ServiceNow AI toolsExperience with integrations, import sets, transform maps, and UAT coordinationInterest in growing into a senior ServiceNow developer role