Servicenow Itam Engineer

Software Asset Management (SAM) Specialist Location: Remote Full-Time | Mid-Level (12-35 Years Experience) Are you passionate about software licensing, compliance, and asset optimization? We are seeking an experienced Software Asset Management (SAM) Specialist to manage the complete software asset lifecycle for a portfolio of software publishers. This role is critical in ensuring compliance, optimizing software investments, and mitigating audit risks.

• Build and maintain Effective License Positions (ELP) by reconciling software entitlements with deployment and consumption data.
• Own software compliance activities, including audit readiness, true-up management, and remediation of licensing gaps.
• Support internal and external software audits with accurate entitlement and usage evidence.
• Utilize ServiceNow SAM Pro for discovery, normalization, reconciliation, and license management.
• Drive software optimization initiatives through usage analysis and license reclamation.
• Manage software renewals, contract lifecycle activities, procurement workflows, and approval processes.
• Evaluate vendor proposals, support negotiations, and manage co-termination strategies.
• Deliver accurate reporting on software inventory, compliance status, consumption trends, and renewal risks.

• 4+ years of Software Asset Management (SAM), ITAM, Licensing, or Software Procurement experience.
• Strong expertise in Effective License Position (ELP) creation and analysis.
• Hands-on experience with ServiceNow SAM Pro , Flexera, or Snow License Manager.
• Experience managing software compliance programs and audit activities.
• Knowledge of software licensing models including Perpetual, Subscription, and SaaS .
• Experience with major publishers such as Microsoft, Oracle, IBM, or SAP .
• Exposure to procurement tools such as Ariba, Coupa, or ServiceNow Procurement .
• Strong Excel, reporting, stakeholder management, and communication skills.
• Ability to work independently in fast-paced and ambiguous environments.
• US Person status required.

• ServiceNow Certified Implementation Specialist SAM
• Experience with software audit defense and vendor true-up negotiations.

For applications and inquiries,