Job Title : ServiceNow Privacy Management & Operational Resilience Engineer

Experience Required - 5+ Years

Only applicants who are U.S. citizens or permanent residents (Green Card holders) may apply.

Must Have Technical/Functional Skills

ServiceNow Modules Operational Resilience Management, Privacy Management, Policy, Risk and Compliance Management, Integrated Risk Management (IRM) / GRC suite, Business Continuity Management (BCM), CMDB/CSDM.

Development JavaScript, Glide API (GlideRecord, GlideSystem), HTML, CSS

Configuration Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs.

Automation Flow Designer, Workflow Editor.

Integration REST/SOAP Web Services, Integration Hub, MID Server.

Roles & Responsibilities

Working experience in ServiceNow Privacy Management module is must.

Design and develop solutions specifically within the ServiceNow Privacy Management module to manage Data Subject Requests (DSR/DSAR), privacy impact assessments (PIAs), and data mapping.

Privacy Regulation: In-depth knowledge of global data protection laws like GDPR, CCPA, HIPAA, and others relevant to the organization.

Privacy Concepts: Understanding of concepts like Privacy by Design, Data Processing Activities (DPA), Records of Processing Activities (RoPA), and Data Subject Access Requests (DSAR).

ServiceNow Certifications (Desired): Certified System Administrator (CSA), Certified Application Developer (CAD), or specialized GRC/IRM/Privacy certifications.

Working experience in ServiceNow Operational Resilience Management module is must.

Strong knowledge of Operational Resilience Principles, frameworks (e.g. NIST), and regulatory requirements (e.g. DORA, FCA/PRA for financial services).

Familiarity with related risk management concepts such as Risk Assessment, Controls, Policies, and Audit Management.

Salary Range - $100,000 to $160,000 per year

Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.