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ServiceNow SME

  • ServiceNow SME job type Posted on: Nov 07, 2026
  • ServiceNow SME experience level 22nd Century Technologies Inc.
  • ServiceNow SME employment type Springfield, Missouri
  • ServiceNow SME employment type Onsite
  • ServiceNow SME salary Full-time
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Job Title :

ServiceNow SME

Job Type :

Full-Time

Job Location :

Springfield Missouri United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
Location: Springfield Virginia (Remote) Position SummaryWe are seeking ServiceNow SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities. Key ResponsibilitiesConfigure and administer ServiceNow ITSM/ITOM.Support Incident, Problem, Change, Request, Knowledge, and Configuration Management.Maintain and improve CMDB quality.Develop workflows, automation, dashboards, and reports.Support Discovery and Service Mapping.Develop integrations with enterprise monitoring and management tools.Troubleshoot platform and workflow issues.Support continual service improvement.Required Qualifications7+ years of IT experience.4+ years of ServiceNow experience.Strong understanding of ITSM/ITOM and CMDB.Experience with ServiceNow workflows, integrations, and automation.Preferred Certifications: ServiceNow CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.

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Jobcon Logo Position Details

Posted:

Nov 07, 2026

Reference Number:

10440_4474343188

Employment:

Full-time

City:

Springfield

Job Origin:

APPCAST_CPC

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Location: Springfield Virginia (Remote) Position SummaryWe are seeking ServiceNow SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities. Key ResponsibilitiesConfigure and administer ServiceNow ITSM/ITOM.Support Incident, Problem, Change, Request, Knowledge, and Configuration Management.Maintain and improve CMDB quality.Develop workflows, automation, dashboards, and reports.Support Discovery and Service Mapping.Develop integrations with enterprise monitoring and management tools.Troubleshoot platform and workflow issues.Support continual service improvement.Required Qualifications7+ years of IT experience.4+ years of ServiceNow experience.Strong understanding of ITSM/ITOM and CMDB.Experience with ServiceNow workflows, integrations, and automation.Preferred Certifications: ServiceNow CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.

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