ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond.

We own and operate a growing portfolio of high-performance businesses united by a shared commitment to people, operational excellence, and long-term value creation. But we’re not just building businesses—we’re building a legacy of leadership, innovation, and purpose.

Joining ICBD means you'll be part of the team behind some of the fastest-growing companies in healthcare, technology, and business services. We are proudly self-funded, committed to sustainable growth, and led by visionary thought leaders—including our CEO and Founder, the 2024 Ernst & Young U.S. Entrepreneur Of The Year® National Overall Award winner.

Our most visible success is ABA Centers, a revolutionary leader in autism care and diagnostics, ranked #5 on the 2024 Inc. 5000 list of fastest-growing private companies in the U.S.

The ICBD portfolio includes these dynamic organizations united by strategic vision, operational expertise, and unwavering commitment to excellence:

• ABA Centers – The leading provider of autism care in the U.S., with 13 regional brands and 70+ operating areas.
• GateHouse Treatment – A comprehensive network of substance use disorder programs that address the full spectrum of recovery needs from medical treatment to supportive housing and respite services. 
• Marquis MD – A concierge medicine concept redefining healthcare by prioritizing convenience, connection, and care powered by advanced technology.
• Exact Billing Solutions – Innovative revenue cycle management and advanced billing support systems for healthcare providers.
• Curative AI – A next-generation platform using AI to disrupt and transform the healthcare system by providing new solutions for revenue cycle management, scheduling, medical documentation, clinical and diagnostic support, and more.
• The Christopher M. Barnett Family Foundation – The philanthropic heart of ICBD, advancing programs that address autism care, food insecurity, homelessness, women’s empowerment, and underserved children.

Recognition & Awards

At ICBD, our commitment to operational excellence, ethical leadership, and transformative care has earned us recognition across industries. Our portfolio companies and leadership team have been honored with multiple awards, including:

• Inc. 5000 –  5th Fastest-Growing Private Company in America (2024).
• Financial Times – #1 on "The Americas' Fastest Growing Companies."
• EY Entrepreneur Of The Year® U.S. Overall.
• South Florida Business Journal’s Top 100 Companies.
• Florida Trend Magazine's 500 Most Influential Business Leaders.
• Inc. Best in Business, Health Services.

About the Role 

Join the award-winning organization behind some of the fastest-growing companies in America. ICBD is seeking an accomplished Vice President of Operations to lead day-to-day execution, streamline systems, and manage high-impact projects across a dynamic portfolio of businesses and personal assets. The ideal candidate is a strategic, hands-on leader who thrives in fast-moving environments, inspires accountability, and delivers operational excellence with precision, discretion, and emotional steadiness.

The Vice President of Operations will serve as the organizational and operational leader of a dynamic family office that supports an entrepreneurial principal actively engaged in several operating companies. The Vice President will oversee day-to-day operations of the family office and associated Asset Programs (aviation, maritime, personal services, residential), managing team leads, optimizing workflows, directing projects and initiatives, and ensuring seamless coordination across functions. This role requires a hands-on, highly organized leader who can balance strategic oversight with operational execution and maintain composure under pressure.

Operational Leadership & Organizational Management

• Provide overall leadership and direction for the daily operations of the family office, ensuring systems, processes, and teams are organized for maximum efficiency and accountability.
• Manage, mentor, and develop a diverse team of professionals and asset program managers, fostering a collaborative, service-oriented culture.
• Implement and refine workflow systems, task management tools, and performance tracking to ensure projects and responsibilities are completed accurately and on schedule.
• Establish and maintain organizational protocols that enhance communication, decision-making, and operational clarity across the office and residences.
• Anticipate needs, resolve issues proactively, and adapt priorities in response to changing demands.

Project and Task Management

• Oversee planning, coordination, and execution of a wide range of projects — from property improvements and family initiatives to internal process development.
• Develop project timelines, delegate tasks, and monitor progress, ensuring deadlines and quality standards are met.
• Coordinate with senior management, team leaders, and external providers to ensure smooth project delivery.
• Manage competing priorities while maintaining structured organization and clear communication channels.

Team and Workflow Support

• Direct day-to-day partnership with the family office team and asset program managers, ensuring alignment of roles, responsibilities, performance standards, and communication.
• Provide guidance, structure, and regular feedback to ensure consistent, high-quality outcomes.
• Oversee hiring, onboarding, and training processes for new employees and vendors partnering closely with Talent Acquisition and Human Resources
• Maintain team morale, stability, and professionalism, particularly in fast-moving or high-pressure situations.

Administrative Oversight and Coordination

• Ensure that internal reporting, records, and documentation are accurate, organized, and accessible.
• Coordinate with financial and legal advisors on operational matters when required.
• Serve as the central point of contact for President, Chief Financial Officer, asset program leaders and staff for all operational needs, maintaining smooth communication and information flow.
• Provide clear, concise and consistent operational updates to the President and Chief of Staff.

Requirements

• Bachelor’s degree in Business Administration, Management, Hospitality, or related field ; advanced degree preferred.
• 10+ years of progressive leadership experience in operations, personnel management, or project administration — ideally within a family office, private household, or entrepreneurial environment.
• Proven success managing teams, workflows, and multiple concurrent projects in a dynamic setting.
• Exceptional organizational, communication, and interpersonal skills.
• Demonstrated ability to prioritize, make balanced decisions, and maintain composure under pressure.
• High emotional intelligence, discretion, and sound judgment.
• Strong proficiency with productivity and task-management systems.
• Experience managing events, logistics, or complex multi-party initiatives preferred.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long-term disability, and life insurance
• Generous 401(k) with up to 6% employer match