Shift Coordinator - Sol

Join The Xrg TeamJoin the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!Why XRG? Here's a Taste of What We Offer:Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being.Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.Employee Referral Program: Share the joy of being part of the XRG team with others.Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!PurposeA Shift Coordinator is an hourly, non-exempt position responsible for assisting the management team in all aspects of shift management. Completion of the Shift Coordinator Program is a requirement prior to starting the Shift Coordinator training.Duties & ResponsibilitiesPerforms all duties as outlined in the Shift Coordinator certification programSets an example for Team Members by working hard to implement shift plan and ensure swift and smooth productionDelegates in a way that encourages teamwork during shift to ensure that the restaurant operations comply with company standardsCommunicates daily work goals to team from leadershipMotivates Team Members to exceed guest expectations with food and friendly service in clean surroundingsWorks with team to act on guest feedback and resolve complaints in a timely, friendly and professional mannerTakes initiative to immediately report violations of safety, sanitation, security and other company policies to restaurant managementFollows all POS comp procedures and cash handling procedures-May never discount their own checksAssist leadership with coordinating and scheduling interviews for hourly team membersMust follow manager appearance standards when performing Shift Coordinator dutiesDemonstrate appropriate professional and ethical behavior, at all times, when interacting with guests, employees, and managersDirects, trains and motivates ongoing shift responsibilities to employees and ensure proper completion of assigned tasks and checklistsFollow all procedures and policies to ensure the safety of all employees and guestsAssist managers with promotional roll-outs and trainingPreparing and sorting documents for data entryEntering invoices into database software and checking to ensure the accuracy of the data has been inputtedTracking, reviewing, and submitting invoicesResolving discrepancies in information and obtaining further information for incomplete documentsAssists and/ or completes additional tasks as assigned.Qualifications & SkillsHigh School Diploma preferredProof of eligibility to work in the United StatesValid Driver's License18+ years of agePossession of or the ability to possess all state-required work cardsMinimum of one (2) years related experienceFamiliarity with OpentableProper lifting techniquesGuest relationsSanitation and safetySafe alcohol serviceFull-service restaurant operationsAbility to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the publicWorking ConditionsWork indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floorsWork in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volumeFast paced, high volume, full service restaurantWork varied shifts to include days, nights, weekends and holidaysPhysical RequirementsAbility to walk long periods of timeAbility to stand for long periods of timeAbility to use hands to handle, control, or feel objects, tools, or controls.Ability to repeat the same movements for long periods of timeAbility to understand the speech of another personAbility to speak clearly so listeners can understandAbility to push and lift up to 50 lbsAbility to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawlDisclaimerThis job description is a summary of duties, which you as a Shift Coordinator are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.