Shift Lead Apply
```Who We Are```
Mochinut donuts are a unique hybrid of traditional American doughnuts and Japanese mochi. Featuring specialty flavors on a rotational schedule, we look to serve delicious and aesthetic donuts that are a perfect treat at anytime of the day and for any situation! Donuts are made and glazed onsite. In addition to the donuts, we also serve Korean Hotdogs, Boba Teas, Softserve Ice-cream, cream filled Mochi balls and savory snacks too.
```Job Summary```
We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our food service establishment. Your role will involve managing staff, ensuring excellent customer service, and maintaining high standards of food production and safety.
```Duties```
- Supervise and train staff members, including conducting interviews and providing ongoing coaching and feedback
- Ensure that all food is prepared and served in accordance with established recipes and quality standards
- Monitor inventory levels and place orders as needed to maintain adequate stock
- Handle customer inquiries, complaints, and requests in a prompt and professional manner
- Maintain a clean and organized work environment, including proper sanitation practices
- Assist with food preparation and cooking as needed
- Collaborate with management to develop and implement strategies for improving operational efficiency
In addition to the above:
- Greeting and interacting with customers in a friendly and professional manner
- Taking customer orders and preparing drinks and packing donuts
- Accurately processing all cash and credit card payments
- Maintaining a clean and tidy work area
- Kitchen duties: brewing teas, preparing tapioca/taro balls/pudding; chopping fruits; making donuts; glazing donuts; prepping other side products; cleaning.
```Requirements```
- At least 18yrs or older.
- Full time work commitment, with availability to work on weekends.
- Previous experience in food service management or a similar leadership role
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Knowledge of food production processes and safety regulations
- Proficiency in using POS systems for order processing and cash handling
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills
- Demonstrated leadership abilities with the capability to motivate and inspire a team.
```What We Offer```
- $18/hr to $18.50/hr plus tips
- On shift free drink/donut & off-shift discount on drinks and donuts
- Paid training
- Flexible schedule
- Paid time-off
How to apply
Please send your resume to mochinutbothell@gmail.com
If you are passionate about delivering exceptional service, have a strong background in food service management, and thrive in a leadership role, we encourage you to apply for the position of Shift Lead.
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Experience level:
- 2 years
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Bothell, WA 98021: Relocate before starting work (Required)
Work Location: In person
