Job Title: Shift Leader PositionAs a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.Benefits of Working for a Dunkin' Franchisee:Competitive wagesAwesome team-oriented environmentLots of potential for growth within the company for those who work hardProvide excellent guest satisfaction, service speed, and product qualityPrevious experience working in a cafe or quick service restaurant preferredShow passion about results by setting compelling targets and delivering on commitmentsMeet safety and sanitation standardsAnticipate and understand guests' needs and exceed their expectationsWorks well in a team environment