Shift Supervisor

Shift SupervisorFjord Fish Market, Fairfield County-New Canaan, Darien, Westport or Cos Cob$22 to $25/hr | Full-timeReady to run the floor? As a Shift Supervisor, you lead the store when you're on: keeping the team moving, the case looking sharp, and every customer leaving happy. You're still hands-on at the counter, just with the whole store in view.What you'll doLead opening, mid-day, and closing shifts: set the plan, delegate tasks, and keep every station coveredJump in wherever you're needed: fish counter, sushi, kitchen, grab-and-go, and registerSet the tone for customer service and handle customer issues with careReceive deliveries, check quality, and set the fish case and prepared foods case to parRun your shift with our digital tools: checklists, ordering, online orders, and team trainingPlace evening fish and kitchen orders and complete the nightly stock countComplete shift paperwork: temp logs, opening and closing checklists, waste logs, and cash depositsTrain and coach Fish Counter Associates and new team membersKeep the General Manager in the loop on product, staffing, and customer feedbackWhat you'll learnRunning a full store shift from open to closeOrdering, inventory, and keeping waste in checkCash handling and end-of-day reconciliationKitchen setup and prepared foods executionCoaching and developing a teamOur custom back-office system and Opus training platform, used every shift to keep the store on trackWhat we're looking for1+ year in food retail, grocery, seafood, or restaurantsExperience leading others, formally or informallyCalm under pressure and great at juggling a busy shiftSolid food safety knowledge, with a Food Handler certification (or willing to get one)Comfortable with tablets, apps, and learning new technologyComfortable handling raw seafood and working in cold spacesFlexible availability, including early mornings, weekends, and holidaysWhere this can goWe promote from within. Shift Supervisors are on the track to General Manager and District Manager roles across our six stores in Connecticut and New York.Apply today. We'd love to meet you.About FjordFjord Fish Market is an independent fish market with six stores across Connecticut and New York. Our mission is to offer the highest-quality, responsibly sourced seafood in a warm and approachable environment. Every store brings together a full-service fish counter, sushi, a kitchen making prepared foods and grab-and-go, and catering.Physical requirementsThis role involves standing and walking for long shifts, lifting and carrying up to 50 lbs, working in refrigerated spaces and around wet floors, and safely using knives and kitchen equipment. Reasonable accommodations are available for qualified individuals with disabilities.About this descriptionThis description covers the main parts of the role. It isn't a complete list of duties, and team members may be asked to take on other tasks assigned by their supervisor or manager.Equal opportunityFjord Fish Market is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.