Shift Supervisor (Starbucks)

Starbucks SupervisorThe Starbucks Supervisor supports the Starbucks Manager in overseeing daily store operations and delivering an exceptional guest experience. This role is responsible for supervising baristas, maintaining Starbucks brand and service standards, and ensuring smooth operations during assigned shifts. In the absence of the Starbucks Manager, the Supervisor assumes full operational responsibility for the store.ResponsibilitiesSupport the Starbucks Manager in all aspects of store operations and daily executionAssume full responsibility for store operations in the absence of the Starbucks ManagerSupervise baristas to ensure adherence to Starbucks service, quality, and brand standardsActively oversee guest service, responding to guest needs and service cues in real timeAssist in establishing, assigning, and monitoring completion of side work and shift dutiesMaintain cash handling procedures, including bank accuracy, in accordance with company standardsReview daily communication logs from prior shifts and complete shift communication for the next teamEnsure store cleanliness, organization, and proper setup, including service areas, aisles, and tablesVerify compliance with all state, federal, and corporate food safety and sanitation requirementsCommunicate daily with restaurant or property leadership regarding events, volume, and operational needsAssist with barista training, including promotions, seasonal programs, and operational updatesProvide clear direction to staff through effective verbal and written communicationSupport staffing coverage needs and comply with attendance and scheduling requirementsFoster a positive, respectful, and professional work environmentFollow all company safety and security policies, including key control, chemical handling, and safe liftingIdentify and report safety hazards or operational concerns promptlyPerform additional job-related duties as assigned by managementQualificationsAbility to communicate clearly and professionally in EnglishPrevious supervisory or leadership experience in a caf, restaurant, or hospitality setting preferredStrong guest service skills with the ability to lead by exampleSelf-starter with a calm, even disposition and strong problem-solving skillsTeam-oriented mindset with a willingness to assist wherever neededAbility to operate point-of-sale (POS) systemsCommitment to maintaining a professional appearance and demeanorFlexibility to work varied shifts, including weekends and holidays as neededSpend time sitting, standing, and walkingSpend time making repetitive motionsPush, pull or lift to 50 poundsAble to use his/her hands to manipulate/control tools and/or objectsWork under distracting or uncomfortable noise levelsWork indoors in a temperature-controlled environment and outsidePhysical Demands and Work EnvironmentSpend time sitting, standing, and walkingSpend time making repetitive motionsPush, pull or lift to 50 poundsAble to use his/her hands to manipulate/control tools and/or objectsWork under distracting or uncomfortable noise levelsWork indoors in a temperature-controlled environment and outsideRespectful of shared workspace and physical proximity with others