Shipping & Receiving Lead

Shipping & Receiving Lead

Location: Northwest Indiana

Industry: Branding, Marketing & Manufacturing

Employment Type: Contract-To-Hire

About the Opportunity

The Ursitti Group Staffing Solutions is partnering with one of the nation's largest marketing and branding firms to identify an experienced, dependable, and highly organized Shipping & Receiving Lead to join its growing operations team.

This is an excellent opportunity for a hands-on professional who enjoys taking ownership, leading by example, and ensuring that customer orders are processed accurately and delivered on schedule.

The ideal candidate will serve as the Shipping & Receiving Manager's right-hand person, supporting daily departmental operations and assuming full responsibility for the department during the manager's absence.

This position requires someone detail-oriented, comfortable with warehouse management software, and able to balance administrative responsibilities with hands-on warehouse operations.

Key Responsibilities

Shipping, Receiving & Order Fulfillment

• Oversee daily shipping and receiving activities to ensure accuracy, efficiency, and timely order fulfillment.
• Verify that all outgoing shipments are complete, properly packaged, labeled, and ready for shipment.
• Carefully review customer orders, packing lists, and shipment documentation to ensure every component and piece is accounted for before orders leave the facility.
• Coordinate the movement of finished goods, materials, and incoming deliveries.
• Monitor shipping schedules, prioritize outgoing orders, and consistently meet customer deadlines.
• Investigate and resolve shipping discrepancies, missing components, incorrect quantities, and order fulfillment issues.
• Work closely with production and other internal departments to ensure completed orders are ready for shipment.

Epicor Software & Inventory Accuracy (Will Train)

• Learn and become proficient in the company's Epicor ERP software to manage shipping, receiving, and order-related transactions.
• Accurately enter, update, process, and close orders within the company's database.
• Maintain accurate electronic records of shipments, receipts, inventory movements, and completed transactions.
• Verify order quantities and product information against system records to prevent costly errors.
• Assist with inventory tracking, cycle counts, and investigating discrepancies.
• Ensure all shipping transactions and order closures are completed accurately and on time.

Leadership & Department Oversight

• Serve as the primary backup to the Shipping & Receiving Manager, assuming responsibility for daily departmental operations during vacations, absences, or other periods when the manager is unavailable.
• Help coordinate workflow, assign priorities, and provide direction to shipping and receiving team members.
• Lead by example and maintain high standards for productivity, organization, quality, and accountability.
• Identify workflow challenges and proactively implement solutions to keep operations running smoothly.
• Assist with training employees on shipping procedures, order accuracy, software processes, and departmental expectations.
• Communicate operational updates, shipping issues, and departmental needs to management.
• Maintain a safe, clean, organized, and efficient warehouse environment.

Qualifications & Experience

Required Qualifications

• Previous experience in shipping, receiving, warehouse operations, logistics, or order fulfillment.
• Demonstrated experience in a lead, senior shipping, or warehouse coordination role, with the ability to independently oversee daily operations.
• Strong computer skills and experience working with ERP, warehouse management, or inventory control systems.
• Ability to process orders accurately, maintain records, and manage multiple priorities.
• Exceptional attention to detail, particularly when verifying shipment contents and order completeness.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently, make sound decisions, and take ownership of departmental responsibilities.
• Comfortable working in a fast-paced environment with changing priorities and deadlines.

Preferred Qualifications

• Previous experience with Epicor ERP is highly desirable; candidates with experience using comparable systems and a strong aptitude for learning new software will also be considered.
• Experience in manufacturing, printing, packaging, graphics, or a related production environment.
• Familiarity with shipping carriers, freight coordination, bills of lading, packing slips, and shipping documentation.
• Experience with inventory reconciliation and quality-control procedures.
• Previous experience supervising or directing warehouse personnel.

What We're Looking For

Beyond technical qualifications, we're seeking someone who takes pride in getting things right the first time.

The successful candidate will be:

• A natural leader who earns coworkers' respect and can confidently take charge when needed.
• Extremely detail-oriented, understanding that missing even one component from a customer order can impact delivery and customer satisfaction.
• Technologically capable, with the ability to quickly learn and confidently navigate Epicor.
• Dependable and accountable, with strong ownership of departmental performance.
• Proactive and solutions-focused, anticipating potential issues before they become problems.
• A collaborative team player who communicates effectively with warehouse, production, and management personnel.

Why Consider This Opportunity?

Join an established, nationally recognized organization in the branding and marketing industry, where accuracy, teamwork, and operational excellence are essential to delivering exceptional customer results. This role offers the opportunity to become a trusted member of the operations leadership team, develop specialized ERP expertise, and make a meaningful impact on daily warehouse performance.

If you're a hands-on shipping and receiving professional who thrives on responsibility, takes pride in accuracy, and is ready to be a manager's trusted right hand, we'd love to hear from you.

The Ursitti Group Staffing Solutions is proud to connect talented professionals with rewarding career opportunities