Shipping and Receiving Supervisor

Shipping and Receiving SupervisorShipping Department| Reports to: Carl Jones, Shipping DirectorPurposeThe primary role of the Shipping and Receiving Supervisor is to lead and coordinate all inbound and outbound shipping and receiving activities at the Louisville, KY manufacturing facility, ensuring accurate, timely, and safe movement of raw materials, packaging, and finished product while maintaining full compliance with food safety and quality standards.ScopeThe Shipping and Receiving Supervisor reports directly to the Shipping Director and oversees the day-to-day operations of the shipping and receiving team. This role works cross-functionally with production, quality assurance, warehouse, and procurement to ensure product flows efficiently through the facility, inventory records in NetSuite remain accurate, and all shipments meet customer and regulatory requirements.Duties & ResponsibilitiesShipping & Receiving OperationsSupervise daily shipping and receiving operations, including scheduling, staffing, and workflow to meet production and customer delivery timelinesVerify incoming raw materials, packaging, and supplies against purchase orders and bills of lading for accuracy and qualityCoordinate outbound shipments of finished product, ensuring correct quantities, labeling, and documentationOversee proper loading, unloading, and staging of trailers to maximize efficiency and prevent product damageCommunicate with carriers, brokers, and customer service to resolve scheduling conflicts, shortages, or delivery issuesInventory & NetSuite ManagementMaintain accurate, real-time inventory records in NetSuite for all incoming and outgoing materials and finished goodsProcess receipts, transfers, and shipment transactions in NetSuite in accordance with established proceduresReconcile physical inventory counts against NetSuite records and investigate and resolve discrepanciesGenerate and review NetSuite reports to track inventory accuracy, shipment status, and warehouse performanceServe as the department's primary point of contact for NetSuite shipping and receiving transactionsTeam Supervision & SafetyTrain, coach, and supervise shipping and receiving associates, including forklift and material handling operatorsEnforce safe work practices, forklift certification requirements, and OSHA compliance within the shipping and receiving areaConduct performance evaluations and provide ongoing feedback and development to team membersMaintain a clean, organized, and safe shipping and receiving area consistent with GMP standardsDocumentation & ComplianceEnsure all shipping and receiving documentation, including bills of lading, packing slips, and lot traceability records, is accurate and completeSupport food safety and quality audits by maintaining organized records and demonstrating compliance with SQF and GMP requirementsCommunicate nonconformities, product holds, or shipment discrepancies to Quality Assurance and the Shipping Director in a timely mannerAll other duties as assignedIn the Event of an AbsenceAnother experienced employee or the Shipping Director will assume responsibility for the essential functions of this position.Qualifications & Education RequirementsHigh school diploma or GED required; associate's or bachelor's degree in Supply Chain, Logistics, or related field preferredMinimum 2-3 years of experience in shipping, receiving, warehouse, or logistics supervision, preferably in a food manufacturing environmentNetSuite experience requiredPrior experience supervising a team in a fast-paced warehouse or distribution environmentFamiliarity with GMPs, SQF, and food safety regulations preferredStrong organizational, communication, and problem-solving skillsAbility to read, interpret, and follow written and verbal instructions, including bills of lading and shipping documentsBasic math skills for inventory counts, measurements, and data recordingForklift certification or ability to obtain certificationMust be 18 years or olderMust be authorized to work in the United States; employment eligibility will be verified via E-VerifyWorking ConditionsThe characteristics described here represent those an employee encounters while performing essential functions of this job:Warehouse, dock, and production environmentsExposure to hot and cold environments, including outdoor loading dock areasModerate to loud noise exposureWork near moving mechanical parts, including forklifts and pallet jacksExposure to power/electrical equipmentExposure to food allergensPhysical Demands & Work EnvironmentThe physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to work in hot and cold environments for extended periodsAbility to lift up to 50 pounds frequentlyAbility to stand, walk, bend, stoop, kneel, and reach for extended periodsAbility to operate or supervise the operation of forklifts and other material handling equipmentAbility to work with and around food allergens