Shipping Coordinator

POSITION SUMMARY

The Shipping Coordinator is responsible for all shipping activities at NAVCO and its affiliate, JVI, ensuring products are delivered to customers and vendors accurately, on time, and cost-effectively. This hands-on role schedules shipments, prepares shipping documents, loads trucks, and works closely with production, carriers, customers, and the sales team to meet delivery commitments.

QUALIFICATIONS

• College degree in business administration, logistics, supply chain management, or relevant field
• 1–3 years of experience in shipping, logistics, or warehouse operations, preferably in manufacturing.

SKILLS

• Working knowledge of Microsoft Outlook and Excel.
• Strong attention to detail and accurate recordkeeping.
• Clear communication and good problem-solving skills.
• Ability to stand long periods and lift, carry and pack heavy items, often exceeding 50lbs
• Ability to operate forklifts, pallet jacks, and hand tools safely.
• Experience with ERP software such as Microsoft Dynamics or NetSuite.
• Experience with international shipping documents and freight carrier websites
• Forklift certification and experience with overhead cranes and rigging (training provided).

KEY RESPONSIBILITIES

Shipping

•  Schedule and coordinate daily shipments (LTL, FTL, parcel, and international) based on production schedules.
• Prepare shipping documentation including bills of lading, packing slips, and commercial invoices.
• Select appropriate carriers based on cost, transit time, and service requirements.
• Load trucks and containers, ensuring shipments are secure and the load matches shipping document.
• Track shipments and proactively resolve delays or delivery issues.

Order Fulfillment

• Verify orders against packing lists and ensure accuracy before shipment.
• Coordinate with production and warehouse teams to prioritize urgent orders.
• Ensure proper packaging and labeling to prevent damage and meet customer requirements.

Inventory & Documentation Control

• Maintain accurate shipping records in NAVision/Shipping software (NetSuite).
• Update shipment status, tracking numbers, and delivery confirmations.
• Assist with inventory accuracy and cycle counts as needed.

Carrier & Vendor Management

• Communicate with freight carriers, brokers, and vendors to arrange pickups and deliveries.
• Negotiate freight rates when applicable.
• Evaluate carrier performance and service levels.

Compliance & Safety 

• Ensure compliance with domestic and international shipping regulations.
• Handle hazardous materials documentation if applicable.
• Follow company safety procedures and shipping standards.

Customer Service Support 

• Provide shipment confirmations and tracking information or updates to customers and sales teams for both NAVCO and JVI.
• Communicate delays or issues proactively
• Resolve shipping discrepancies, damages, or lost shipments.
• Work with customers and/or sales teams to meet any special delivery or routing requirements.

Continuous Improvement 

• Identify opportunities to reduce freight costs and improve delivery performance.
• Streamline shipping processes to increase efficiency and reduce errors.
• Participate in lean or process improvement initiatives.
• Find opportunities to learn more about shipping needs within the company
• Maintain a clean work area

NAVCO is located in Northwest Houston (290 & Beltway area). We are a manufacturer of high quality, industrial vibration equipment and an industry leader in the application of vibration as a means to facilitate dry bulk material flow. Our customers span a broad range of industries, including chemical, food, aggregates, power, transportation, steel, mining and more. NAVCO serves our customers through a network of independent, regional manufacturer's representatives. For additional information on NAVCO products, please visit our website at http://www.navco.us.