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Shop Supervisor
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Posted on: Oct 19, 2026
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Torrance, California
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Onsite
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Full-time
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Job Title :
Shop Supervisor
Job Type :
Full-Time
Job Location :
Torrance California United States
Remote :
No
Job Description :
MCI is North America’s public and private market motor coach leader. Products include the luxury (an industry best-seller for over a decade), the workhorse , and the brand new zero-emission luxury and commuter coaches: the battery-electric . MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited . Further information is available at SUMMARY
Reporting to the Service Centre manager and is responsible for Supervising all Personnel and activities within the Body Shop/Heavy Repair and mechanics ensuring and maintaining customer satisfaction through quality at the source.
- Supervise service technicians and make sure work is completed with quality, on time, and efficiently.
- Prioritize schedules and assign work.
- Promote and schedule technician training and development.
- Manage technician operating performance against established goals.
- Manage failure analysis and warranty decision-making.
- Prepare customer quotations and determine payment methods.
- Maintain a safe, clean and effective shop, including compliance with applicable EPA, OSHA, DOT and workers' compensation requirements.
- Oversee shop equipment, vehicles, property, supplies, tooling expenditures and related inventory.
ESSENTIAL FUNCTIONS:
- Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns
work.
- Promote and schedule training and development of service technicians. Responsible for delivering
technician operating performance results in line with established and posted goals.
- Manages the failure analysis and warranty decision making process.
- Determine customer payment method and prepare internal external customer quotations.
- Maintain operation of shop and service areas in safe, clean and effective manner as established by
company policy. Comply with all federal, state and local regulations to operation including, but not
limited to EPA, OSHA, DOT and worker’s compensation.
- Facilitate maintenance of company-owned shop equipment, vehicles and property. Manage shop
supplies, tooling expenditures and related inventories.
Requirements:
- 5+ years experience in related industry , 5+ years Supervisory experience.
- PC Skills including Microsoft Office · Ability to supervise multiple tasks independently
Position Details
Posted:
Oct 19, 2026
Reference Number:
B2C7B84750
Employment:
Full-time
City:
Torrance
Job Origin:
WORKABLE_ORGANIC_FEED
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