1. Job Summary – highlight project details/what is exciting about the role :Onsite support the Service Leads to deliver the managed services required for the daily operational support for end users and the maintenance department. With the intention of bringing together the efficient delivery of service while driving innovations and value add for our customer.2. Key Responsibilities – list what the person will be doing on a day to day basis:% of timeResponsibilities (include but are not limited to):Configuring SFN PC’s (PC’s, MES/SAP, Lab, Systec)Subtasks:Communicate with userSFN PC imaging (Organon PC)PC Name creation + CMDBIP and DNSAdmin permissionsPatch updating (vendor PC)Security overlay (vendor PC)McAfee installSecret server onboardingVulnerability scan + remediationVNCPatch holdAcronisInstall dedicated SWCreating and managing WI for SFN PC configurationsInstall SFN Devices: hand scanners, label printers, rugegd tabletsCreating and managing WI for SFN devicesAdministration/ CMDBSupport of SFN PC’s and SFN devicesAssist with SFN project/migrations/upgrades8/5 support for production issues.3. Job Requirements As per the 2006 Age Discrimination Act please do not specify number of years experience. Use words like Extensive, Strong, Good, Fair Essential Skills:IT Security/cybersecurity experience and automation dependencies.Automation system Backup & Disaster Recovery.Understanding of interface protocols to Level 2 /3 OT applications.Automation Experience in a cGMP environment is essential. Excellent organisational skills.Ability to work independently and prioritise tasks. Availability to work outside office hours when the need arises.Ability to prioritise the criticality of support issues as they arise and act accordingly.Excellent Analytical and problem-solving skills.Excellent communication and reporting attitude.Handle and operate efficiently under pressure.Native Dutch speaking is essential. Nice to Have Skills.Eager to learn and keep up to date with technology evolution.Qualifications: Bachelor's Degree in appropriate field of study or equivalent work experience