Position Details
Showroom Maintenance Warehouse Associate Apply
Summary
The SMWA assists in carrying out the maintenance, merchandising, and warehouse functions of multi-stores and as well as assists in providing an amazing guest experience.
Essential Functions
- Be relentless about amazing our guests by maintaining the cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.
- Dusting, vacuuming, general maintenance, custodial, and trash removal tasks.
- Receive and process products from trucks and ensure all products are handled with the utmost care.
- Assembles furniture utilizing work instructions and various tools while adhering to quality and safety control guidelines.
- Inspect furniture in the store, assess damage and repair, restore, and provide finishing services.
- Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety.
- Optimizes space utilization by maintaining an organized and clean warehouse.
- Perform facilities maintenance tasks such as minor plumbing repairs and carpentry updates and repairs.
- Paint showroom walls for front entry presentations, store upgrades, and general upkeeping.
- Be radical about our Team Members by working with the Visual Team to ensure all areas of the showroom are functioning and in presentable appearance.
- Collections and accessories displayed as directed in the Visual Merchandising Manual.
- Maintain showroom track lighting to assist in product placement.
- Participates and executes product placement and preparation for floor moves and any store sales events.
- Create a unique, personalized, memorable, and repeatable guest experience for our furniture pick-up process by verifying details for accuracy and executing a seamless experience.
- Follow our standard operating procedures by utilizing work instructions and promote peer-to-peer accountability by ensuring team members are properly and consistently providing an amazing guest experience.
- Be radical about our team members to make guest experience decisions that also support the mission statement & core values of the company by resolving all pending situations with collaborative and effective communication.
- Be passionate about our communities by working with the management team to maximize all special events such as VIP and Grand Openings.
Schedule Expectations
- The SMWA is expected to work 40 hours per week.
- During peak times, they may be asked to work overtime hours to support the store.
- Schedule subject to change according to business needs.
- The SMWA will be required to travel to assist with regional stores and the opening of new stores.
Requirements
Education & Experience Preferred
- H.S. Diploma or GED
- Prior Warehouse experience preferred
- Minimum 1 year of maintenance and warehouse experience in receiving and assembling.
- Strong attention to detail and excellent time management and organizational skills.
- Ability to read, understand and follow verbal and written instructions.
- Ability to work independently and with a team in a fast-paced environment.
- Ability to lift, lower, push, or pull furniture up to and in excess of 100 lbs.
- Ability to stand for long periods of time.
- Possess a neat, clean, and professional appearance.
- Serve guests with a high level of courtesy.
- Apply troubleshooting abilities to solve potential customer service issues.
