Site Reliability Engineer

Site Reliability Engineer (SRE) Lead – Hybrid (Bethesda, MD)

Schedule: Monday–Friday, 9:00 AM–5:00 PM or 9:00 AM–6:00 PM ET

Optomi, in partnership with a leading global firm, is seeking an experienced Site Reliability Engineer (SRE) Lead to support a major client's infrastructure and application reliability initiatives. This role will lead a designated domain collection of applications, focusing primarily on Linux and AWS environments. The ideal candidate brings hands-on SRE experience, strong Linux and cloud infrastructure knowledge, and excellent communication skills to coordinate with globally distributed engineering teams and support critical application environments.

What the Right Candidate Will Enjoy!

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• The opportunity to lead reliability initiatives for a major enterprise client!
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• Hands-on exposure to AWS and Linux infrastructure environments!
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• Collaboration with a globally distributed engineering team!
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• Ownership of a designated application domain and its reliability initiatives!
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• The opportunity to contribute to engineering-focused solutions and continuous improvement!
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Experience of the Right Candidate:

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• Proven experience working in a Site Reliability Engineering (SRE) role or similar reliability-focused engineering position.
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• Strong hands-on experience with Linux operating systems.
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• Experience supporting and managing AWS cloud infrastructure.
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• Strong understanding of system reliability, application performance, monitoring, and incident management.
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• Excellent verbal and written communication skills, with the ability to coordinate across onshore and offshore teams.
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• Ability to troubleshoot complex technical issues, prioritize incidents, and communicate effectively with stakeholders.
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• Experience leading technical initiatives or coordinating application support across distributed teams.
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Key Responsibilities:

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• Lead and manage a designated domain collection consisting of multiple enterprise applications.
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• Support the reliability, availability, and performance of applications running primarily in AWS and Linux environments.
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• Collaborate with offshore engineering teams to coordinate application support and maintain 24/7 operational coverage.
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• Monitor system health, investigate performance issues, and proactively identify opportunities to improve reliability.
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• Troubleshoot and resolve infrastructure and application-related incidents.
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• Coordinate response efforts for high-priority incidents and communicate status, impact, and resolution plans to stakeholders.
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• Apply SRE principles and best practices to improve system stability, operational efficiency, and service reliability.
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• Work with engineering teams to establish and monitor service-level indicators (SLIs) and service-level objectives (SLOs).
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• Identify recurring issues and drive root cause analysis and continuous improvement initiatives.
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• Communicate technical findings, project updates, and operational priorities to client leadership and team members.
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Preferred Qualifications:

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• Experience with PCS Linux environments.
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• Familiarity with Dino Trace.
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• Experience with Harness CI/CD pipelines.
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• Previous experience leading or coordinating offshore engineering teams.
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• Experience supporting large-scale enterprise applications in AWS environments.
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Work Environment:

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• Location: Bethesda, MD (Marriott Headquarters)
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• Schedule: Hybrid, approximately 2–3 days on-site per week.
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• Hours: Monday–Friday, generally 9:00 AM–5:00 PM or 9:00 AM–6:00 PM ET.
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• Team Structure: One U.S.-based engineering lead working alongside an offshore team in India, which provides 24/7 coverage.
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