Site Reliability Engineer Sre

Role: Site Reliability Engineer (SRE)
Location: Mount Laurel, NJ
Employment Type: Full-Time

Must-Have Qualifications:

• Strong hands-on expertise in Dynatrace, including APM, infrastructure monitoring, dashboards, alerting, distributed tracing, service flows, and DQL.

• Experience with Splunk, L3 Production Support, SRE/DevOps, Incident Management, Problem Management, and Root Cause Analysis (RCA).

• Strong troubleshooting skills across Java/Spring Boot, .NET, REST APIs, Microservices, and SQL.

• Experience troubleshooting Linux/Windows environments, databases, middleware, networks, and infrastructure.

• Hands-on experience with CI/CD, Git/GitHub, and Jenkins.

• Proficiency in scripting and automation using Python, PowerShell, and Bash.

• Experience with Ansible and Azure.

• Knowledge of release management and change management processes.

• Strong problem-solving, stakeholder coordination, and communication skills.

• Ability to support on-call production activities.

Roles & Responsibilities:

• Provide L3 production support for highly available, customer-facing applications.

• Ensure application availability, performance, scalability, and resiliency.

• Monitor and troubleshoot production systems using Dynatrace and Splunk.

• Analyze application performance, distributed traces, logs, infrastructure metrics, and service dependencies.

• Lead and support critical incident resolution, RCA, problem management, and recovery activities.

• Implement permanent corrective measures to prevent recurring production issues.

• Support application releases, CI/CD pipelines, hotfixes, and change management.

• Perform post-deployment validation and production stabilization.

• Automate monitoring, deployments, health checks, and operational activities.

• Drive SRE practices, observability, system resiliency, and continuous improvement.