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SLA-Driven Call Center Operations Manager

  • Job type Posted on: Jul 19, 2026
  • Experience level ASM Research, An Accenture Federal Services Company
  • Employment type Lansing, Michigan
  • Remote status Salary: $150,000 per year
  • Employment type Onsite
  • Salary Full-time
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Job Title :

SLA-Driven Call Center Operations Manager

Job Type :

Full-time

Job Location :

Lansing Michigan United States

Remote :

No

Jobcon Logo Job Description :

View Full Description
A federal services organization in Lansing, Michigan is seeking a Call Center Operations Manager to oversee daily operations, manage staff, and ensure compliance with federal privacy standards. Ideal candidates will have significant experience in project management, effective communication skills, and the ability to analyze operational processes. The compensation for this role ranges between $111,400 and $150K, coupled with a comprehensive benefits package. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 19, 2026

Reference Number:

14660_3A021EC7F985C12EF37FA517C25FCE0E

Employment:

Full-time

Salary:

Not Available

City:

Lansing

Job Origin:

APPCAST_CPC

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A federal services organization in Lansing, Michigan is seeking a Call Center Operations Manager to oversee daily operations, manage staff, and ensure compliance with federal privacy standards. Ideal candidates will have significant experience in project management, effective communication skills, and the ability to analyze operational processes. The compensation for this role ranges between $111,400 and $150K, coupled with a comprehensive benefits package. #J-18808-Ljbffr

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