SMALL ENGINE REPAIR ASSOCIATE

Small Engine Repair AssociateThe Small Engine Repair Associate is responsible for the overall operation and success of the small engine/lawnmower repair department.Essential Duties And ResponsibilitiesDiagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipmentAble to drive ton truck and 16' trailer on a regular basisPick up and drop off of customers equipment in a neat and professional mannerWork within company programs, policies and proceduresPromote and support established programsCommunicate with and receive product from approved vendorsOperate a forkliftFollows safety policies and procedures; is a safety role modelOther duties assignedDuring slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work loadKey AttributesSmall engine and riding mower repair knowledgeNew mower setup/PDI and warranty repair knowledgeComputer knowledge, with focus on online parts lookup and warranty submissionAbility to communicate well with manufacturer technical support helplinesProblem solving skillsPassion for what they doSelf-motivatedAbility to prioritize and multi-taskDetail orientedAbility to work in a fast paced environment with limited supervisionSupervisory ResponsibilitiesThis position has no supervisory responsibilitiesEducation and/or ExperienceHigh school diploma or general education degree (GED);One to three months related experience and/or training;Or equivalent combination of education and experience.Language SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write warranty claims and service tickets.Ability to effectively present information and respond to questions from managers, customers, and the general public.Mathematical SkillsBasic math concepts such as addition, subtraction, division, multiplication.Certificates, Licenses, RegistrationsValid Driver's LicenseRecommended EquipmentSlip resistant shoes with closed toe and heelUniform per store policyBasic power and hand toolsSharpening ToolsPhysical DemandsRegularly (Over 2/3 of the time)StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and/or move up to 50 poundsFrequently (Between 1/3 to 2/3 of the time)Overhead liftingClimbBalanceCommunicate with associates and customersOccasionally (Less than 1/3 of the time)SitCrawlSmellLift and/or move up to 100 poundsVisionCloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colorsWork EnvironmentFrequentlyExposure to moving mechanical partsOccasionallyExposure to wet and/or humid conditionsRisk of electrical shockChemicals while cleaningNoise LevelModerate to High depending on equipment being usedPay Range(depends on industry experience)BenefitsMedical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.**Position requirements may vary by store location