Smart Locker / Kiosk Operator – L1

Job SummaryWe are looking for a Smart Locker / Kiosk Operator – L1 to provide basic technical support and onsite assistance for smart lockers and kiosk systems. The ideal candidate should have basic IT troubleshooting skills and be comfortable working onsite.ResponsibilitiesInstall, configure, and troubleshoot smart lockers and kiosk devices.Perform basic hardware and software troubleshooting.Check device connectivity, power, displays, scanners, and peripherals.Assist with device setup, testing, and replacement when required.Perform basic maintenance and physical inspection of equipment.Follow installation and troubleshooting procedures.Document issues, repairs, and completed onsite activities.Escalate complex technical issues to the L2/support team.Provide professional onsite support to users and customers.Requirements1+ year of experience in IT support, desktop support, field support, or a similar role.Basic knowledge of hardware, software, networking, and troubleshooting.Comfortable working with computers, kiosks, scanners, and other IT devices.Good communication and customer-service skills.Ability to work independently and follow technical instructions.Ability to travel locally if required.PreferredExperience supporting smart lockers, kiosks, POS systems, or similar devices.Experience with onsite/field IT support.Basic knowledge of Windows and network connectivity.