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Social Manager, Messenger

In Capellen United States

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Social Manager, Messenger   

JOB TITLE:

Social Manager, Messenger

JOB TYPE:

Full-time

JOB LOCATION:

Los Angeles Capellen United States

JOB DESCRIPTION:

Messenger is the app from Meta that powers your DMs and helps you connect with the people you care about most.
It is your shared space to customize and express whats on your mind and share content and experiences in the moment together on any device, anytime, anywhere.
The Messenger social team at Meta is seeking a Social Manager to develop and execute the social strategy within the newly formed Content Studio at Meta.
This role will be responsible for leading strategic development and execution of social content across all of Messengers social platforms.
In 2024, Messenger will be leaning heavily on a creator-first social approach so experience in working with, briefing, and developing content in collaboration with creators is critical.
Ideally, were also looking for someone who has experience in creating product or feature-related social content for tech brands with a focus on audiences who crave the latest trends.
This role will work with multiple cross-functional teams within the organization, and will partner very closely with product design and product marketing to develop content that sparks conversation.
If you live and breathe social media, are always the first to know about the latest TikTok trend, can rattle off the names of the top latest creators at the drop of a hat and have a passion for bringing people closer together through conversation (on Messenger, of course!) then this role might be for you.



Social Manager, Messenger Responsibilities:

  • Oversee and manage the execution of the social strategy and creator program for Messenger
  • Ensure all social content is aligned to Messengers social strategy and best in class social campaigns, delivering creative and culturally impactful content and initiatives.
  • Partner with Product Marketing and Product Design to ensure our social channels are providing timely and relevant product updates and education to consumers
  • Manage the editorial calendar for Messenger Broadcast Channels and publish all approved content to Messenger social channels
  • Lead community management and moderation in partnership with moderation agency
  • Become an expert in understanding what works for Messenger users and its community, making sure that the content we develop has the greatest impact and resonance, and being the voice of our social audience when developing strategies and plans
  • Analysis of cultural, community, media and market trends to inform strategic and creative development for content.



Minimum Qualifications:

  • 4+ years of social and content experience for global brands
  • Bachelor's degree in English, Communications or related field
  • An understanding and appreciation of the latest culture, trends and insights
  • Experience working with consumer-facing brands that have large (1M+) followings on social platforms
  • Experience collaborating within dynamic and matrixed organizations and experience partnering with product teams on how to bring feature awareness and education to social platforms
  • Experience developing creator-led content programs (briefing creators, and working with them throughout the content creation process)



Preferred Qualifications:

  • Experience in social listening, building social performance recaps and community management
  • Experience with crisis management and crisis response
  • Creative, content or social agency experience



About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses.
When Facebook launched in 2004, it changed the way people connect.
Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.
Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.



Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
Meta participates in the E-Verify program in certain locations, as required by law.
Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.


Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.
com.

Position Details

POSTED:

EMPLOYMENT:

Full-time

SALARY:

170000 per year

SNAPRECRUIT ID:

S-1707094193-163a2ca223be5d2fe1719ef6e06c83f3

LOCATION:

Capellen United States

CITY:

Los Angeles

Job Origin:

jpick2

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In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Messenger is the app from Meta that powers your DMs and helps you connect with the people you care about most. It is your shared space to customize and express whats on your mind and share content and experiences in the moment together on any device, anytime, anywhere.The Messenger social team at Meta is seeking a Social Manager to develop and execute the social strategy within the newly formed Content Studio at Meta. This role will be responsible for leading strategic development and execution of social content across all of Messengers social platforms. In 2024, Messenger will be leaning heavily on a creator-first social approach so experience in working with, briefing, and developing content in collaboration with creators is critical. Ideally, were also looking for someone who has experience in creating product or feature-related social content for tech brands with a focus on audiences who crave the latest trends. This role will work with multiple cross-functional teams within the organization, and will partner very closely with product design and product marketing to develop content that sparks conversation. If you live and breathe social media, are always the first to know about the latest TikTok trend, can rattle off the names of the top latest creators at the drop of a hat and have a passion for bringing people closer together through conversation (on Messenger, of course!) then this role might be for you.


Social Manager, Messenger Responsibilities:

  • Oversee and manage the execution of the social strategy and creator program for Messenger
  • Ensure all social content is aligned to Messengers social strategy and best in class social campaigns, delivering creative and culturally impactful content and initiatives.
  • Partner with Product Marketing and Product Design to ensure our social channels are providing timely and relevant product updates and education to consumers
  • Manage the editorial calendar for Messenger Broadcast Channels and publish all approved content to Messenger social channels
  • Lead community management and moderation in partnership with moderation agency
  • Become an expert in understanding what works for Messenger users and its community, making sure that the content we develop has the greatest impact and resonance, and being the voice of our social audience when developing strategies and plans
  • Analysis of cultural, community, media and market trends to inform strategic and creative development for content.



Minimum Qualifications:

  • 4+ years of social and content experience for global brands
  • Bachelor's degree in English, Communications or related field
  • An understanding and appreciation of the latest culture, trends and insights
  • Experience working with consumer-facing brands that have large (1M+) followings on social platforms
  • Experience collaborating within dynamic and matrixed organizations and experience partnering with product teams on how to bring feature awareness and education to social platforms
  • Experience developing creator-led content programs (briefing creators, and working with them throughout the content creation process)



Preferred Qualifications:

  • Experience in social listening, building social performance recaps and community management
  • Experience with crisis management and crisis response
  • Creative, content or social agency experience



About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.


Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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