We're Hiring: Social Media Manager

Location: Panjim, Goa

Job Type: Full-Time

We are looking for a dynamic Social Media Manager to join our team at a leading Digital Marketing Agency in Goa! If you're passionate about creating impactful social media campaigns and leading a creative team, this role is for you.

Key Responsibilities (KRAs):

• Create an inspiring team environment with open communication.

• Set clear team goals and manage day-to-day operations.

• Monitor team performance and motivate members to achieve their goals.

• Recognize high performance and reward accomplishments.

• Mediate and resolve team conflicts or issues.

• Act as the main point of contact for clients.

• Handle client meetings, shoots, and digital tasks.

• Client Reputation Management & Damage Control.

• Oversee team performance and provide feedback to management.

Key Performance Indicators (KPIs):

• Client Satisfaction Score (via feedback and surveys).

• Campaign Success Rate (campaigns meeting/exceeding goals).

• Engagement Rate (likes, shares, comments per post).

• Content Quality Score (client feedback on content).

• Response Time (to client inquiries/issues).

• Social Media ROI (return on investment for campaigns).

• Crisis Resolution Time (handling social media crises).

• Follower Growth on client accounts.

Roles and Responsibilities:

1. Team Leadership:

• Lead and mentor a team of digital marketers, content creators, SEO, and PPC specialists.

• Conduct performance reviews, set goals, and provide development opportunities.

• Collaborate with cross-functional teams to ensure cohesive campaigns.

2. Client Communication and Satisfaction:

• Maintain open communication with clients and ensure high levels of satisfaction.

• Support the Brand Manager in executing strategies.

3. Social Media Campaign Execution:

• Develop and implement social media campaigns aligned with client objectives.

• Ensure timely and effective delivery of campaign components.

4. Content Creation and Engagement:

• Oversee the creation of engaging content for clients, optimized for maximum reach and engagement.

• Monitor channels for potential issues and provide updates.

5. Performance Tracking and Optimization:

• Track campaign performance and make data-driven adjustments.

• Regularly report metrics to clients.

6. Online Reputation Management:

• Proactively manage social media crises and protect client brands online.

7. Attention to Detail:

• Ensure execution aligns with strategy and maintains brand consistency.

Ready to elevate your career and lead cutting-edge social media campaigns?

Send your resume to [hr@rubiq.in] or apply directly through LinkedIn or please click on direct apply link: