Job role: Software Development Manager

Location: Martinez, CA 50% hybrid

Duration: 6 Contract to Hire

Job Description:

Minimum Qualifications:

Education: Possession of an Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field.

Experience: Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare information technology environment having responsibility for one or more of the following areas: application support, development/programming, systems analysis, technical support, and network or server administration; OR Four (4) years of full-time, or its equivalent, experience as a clinical lead, supervisor, or manager performing systems analysis in a healthcare information systems environment; OR Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a public health, health care delivery, or academic institution setting, one (1) year of which must have included direct supervision of staff in epidemiology, surveillance, or program evaluation activities.

Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.

Substitution for Experience: Possession of a Master's Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.

Substitution for Education:

• One (1) additional year of qualifying experience noted above may be substituted for the required academic major; OR
• Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR
• Possession of professional technical certifications can substitute for up to a maximum of two (2) years of the required education. Each of the following current and valid certifications can be substituted for six (6) months of required education:
• Any of the following Epic certifications: Ambulatory, Tapestry, Epic Resolute Hospital Billing, Epic Care Everywhere, Health Information Management, Prelude (Grand Central), EpicCare Inpatient (ClinDoc), Epic Client Systems Administrator/Manager (ECSM), or Operational Database Administrator
• Certified Associate in Healthcare Information and Management Systems (CAHIMS)
• Health Level 7 (HL7) certification
• VMWare Certified Professional (VCP), VMWare Certified Advanced Professional (VCAP), VMWare Certified Design Expert (VCDX)
• Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE)

Knowledge, Skills, and Abilities

Knowledge of:

• Principles of healthcare administration and health plan operations
• Principles of leadership, management, supervision, training and performance evaluation
• Budget development and management
• Operations, services and activities of information technology support and analysis program in a health care environment
• Detailed understanding of information systems design, implementation and management strategies
• Methods and techniques used to develop, test and implement systems
• Project and change management

Ability to:

• Supervise, organize, and review the work of subordinate professional and technical personnel
• Select, supervise, train and evaluate staff
• Analyze business requirements and design and implement appropriate system solutions
• Respond to escalated requests and inquiries from system users
• Communicate clearly and concisely, both orally and in writing
• Establish and maintain effective working relationships with others
• Provide and promote excellence in customer service for internal and external customers
• Acknowledge and respect cultural and linguistic differences of the County's diverse population

Typical Tasks

Management Responsibilities:

• Leads, manages, supervises, coordinates and participates in the operational activities for an assigned information systems work group which may include: application development, application support, end user support and education, network or server administration, or systems security
• Selects, trains, motivates and evaluates information technology personnel
• Plans, prioritizes, assigns, supervises and reviews the work of staff responsible for developing, implementing and maintaining hardware and software applications, and providing technical and non-technical support to system users
• Manages assigned projects and budgets; monitors project and budget performance and compliance with applicable specifications, rules, regulations and laws related to information systems analysis; and ensures quality and timeliness of work performed
• Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness; identifies resource needs, drafts or updates system documentation; coordinates and provides user training as appropriate; and allocates resources accordingly
• Provides technical leadership and direction in all phases of software and hardware selection, product development, implementation, testing and support
• Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department
• Prepares Requests for Proposal or Information (RFP/RFI) and works with other teams on the selection process
• Conducts research, and prepares analytical and statistical reports on operations and activities
• May oversee development and implementation of public surveillance systems, IT systems and technologies to support disease surveillance, case management, program workflow and program evaluation
• May oversee and direct data interpretation for reports, abstracts, and publications
• May oversee dissemination of epidemiological findings to a variety of audiences and building partnership with community organizations and academic institutions