Software Test Analyst

CORE RESPONSIBILITIES

• Develop, execute, and maintain test plans, test cases, and test scripts
• Perform functional, regression, integration, and user acceptance testing
• Identify, document, and track defects with clear communication and timely resolution
• Validate system changes and enhancements to support agency goals and Client standards compliance
• Participate in project meetings and provide testing perspective input on requirements
• Support continuous improvement efforts
• Serve as key member of Client Agency Services QA/BA team
• Contribute to Quality of Life support requests and operational team activities
• Guide agency partners through Client processes, policies, and quality standards
• Communicate testing impacts to senior management
• Facilitate discussions on quality strategy
• Contribute to risk assessments
• Gain alignment on testing approaches and defect resolution

• Test management/planning tools
• Defect tracking systems
• Agile project management platforms

• Accessibility testing tools (ADA/WCAG compliance)
• Vulnerability scanning tools
• Regulatory compliance management systems