Solution Consultant - SaaS Implementation

Who We AreGEP, with over 30 offices globally, is one of the fastest growing procurement and supply chain solutions firms, offering consulting, software, and managed services. We’ve built our success by being smart, creative, and focused on solving complex challenges for some of the world’s largest organizations.Role OverviewIn this hands-on role, you’ll own and execute client projects from kickoff through go-live, including new platform implementations, data migrations, SaaS transitions, and AI-enabled initiatives.You’ll partner with cross-functional teams to deliver high-quality solutions that drive client success. The ideal candidate brings strong project management fundamentals, experience with enterprise software implementations, and a client-first mindset.Key ResponsibilitiesProject DeliveryOwn end-to-end delivery of client projects, including implementations and migrations, ensuring on-time and high-quality outcomesLead platform implementations from requirements gathering through configuration, testing, training, and go-live supportManage data migration efforts, including extraction, transformation, validation, and cutover activitiesOversee project timelines, dependencies, and risks, proactively identifying and addressing blockersCoordinate standups, status meetings, and sprint activities using Agile or hybrid methodologiesProcess & DocumentationFollow established SOPs and implementation frameworks, while identifying opportunities to improve efficiencyMaintain accurate documentation, including project plans, requirements, configurations, and status reportsExecute QA activities such as test planning, UAT coordination, and defect trackingUse project management and ticketing tools (Salesforce, Jira, etc.) to track progress and manage issuesClient CommunicationServe as the primary day-to-day contact for clients, ensuring alignment on goals and expectationsDeliver regular status updates, milestone reports, and risk assessmentsFacilitate client workshops, training sessions, and go-live readiness reviewsBuild strong client relationships through proactive communication and follow-throughCross-Functional CollaborationPartner with solution consultants, data engineers, and technical teams to ensure seamless deliveryWork closely with product, engineering, and support teams to resolve issuesTrack and measure success through defined OKRsEscalate risks and roadblocks with clear context and recommended actionsTechnology & AI EnablementSupport implementation of AI-enabled features and ensure client adoptionStay current on procurement and AI technology trendsContribute to continuous improvement of implementation methodologiesQualificationsProject management experience in technology services, SaaS, or professional servicesHands-on experience with enterprise software implementations, data migrations, or system integrationsExposure to AI/ML or AI-powered enterprise solutions preferredBackground in procurement, source-to-pay, or supply chain technology is a plusProficiency with tools like Salesforce, Jira, Asana, or MS ProjectExperience with Agile, Waterfall, or hybrid methodologiesStrong organizational skills with ability to manage multiple prioritiesPMP, CSM, or Six Sigma certification preferredBachelor’s degree in Business, Information Systems, or a related fieldExcellent communication and problem-solving skillsSalary Range: $120,000 – $160,000 annually, based on experience and qualifications.Additional Compensation: Eligible for a performance-based bonus tied to individual and company performance.Benefits: Comprehensive health coverage (medical, dental, and vision), 401(k) plan with a 3% company match, paid time off, company holidays, and professional development opportunities.