Solutions Architect

Solutions Architect (Healthcare Payer Solutions)RemoteSalary: $200,000-250,000Position SummaryWe are seeking an experienced Solutions Architect to serve as a key technical leader responsible for designing, integrating, and supporting solutions for healthcare payer clients. This role requires a unique balance of hands-on technical expertise and customer-facing consulting, with approximately 50% of the role focused on solution architecture, integration development, and technical problem-solving, and 50% focused on client engagement, requirements gathering, and solution advisory activities.The ideal candidate will bring deep experience within the health insurance payer industry and possess a strong understanding of enterprise integrations, identity and access management, Single Sign-On (SSO), and healthcare technology ecosystems. This individual will act as the bridge between customers, implementation teams, product management, and engineering to ensure successful solution delivery and adoption.Key ResponsibilitiesSolution Architecture & Customer EngagementServe as the technical lead and trusted advisor for healthcare payer clients.Partner with customers to understand business objectives, technical requirements, and operational workflows.Design end-to-end solution architectures that align with client and organizational goals.Lead technical discovery sessions, architecture reviews, and integration workshops.Communicate complex technical concepts to both technical and non-technical stakeholders.Support implementation planning and provide guidance throughout the customer lifecycle.Collaborate with Sales, Product, Customer Success, and Engineering teams to ensure successful client outcomes.Integration & Technical DeliveryDesign, develop, and support integrations between the company's platform and third-party systems.Lead technical discussions regarding integrations with identity management solutions such as Ping Identity and other authentication platforms.Architect and support Single Sign-On (SSO) implementations using SAML, OAuth, OpenID Connect, and related technologies.Provide hands-on support for API integrations, data exchange workflows, and system interoperability.Troubleshoot complex integration and implementation challenges.Develop technical documentation, architecture diagrams, integration specifications, and implementation guides.Work closely with Engineering teams to identify product enhancements and improve integration capabilities.Required QualificationsBachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent experience.5+ years of experience in Solutions Architecture, Solutions Engineering, Integration Engineering, Technical Consulting, or similar client-facing technical roles.Direct experience working within or supporting health insurance payer organizations.Strong understanding of payer operations, healthcare technology environments, and enterprise application ecosystems.Experience designing and implementing enterprise integrations and API-based solutions.Hands-on expertise with SSO technologies, including SAML, OAuth, OpenID Connect, and federation protocols.Experience with Ping Identity or similar Identity and Access Management (IAM) platforms.Preferred QualificationsExperience supporting healthcare SaaS platforms.Familiarity with healthcare data exchange standards and interoperability frameworks.Knowledge of claims, enrollment, care management, provider, and member systems.Experience with cloud-based architectures and modern integration patterns.Prior experience working in Professional Services, Customer Success, or Implementation organizations.