Solutions Engineer - Mid Market

Solutions Engineer Mid-MarketThis role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the iAE, Mid-Market and aligned Architecture iAEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.Responsibilities include:Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s).Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements.Spending most selling time landing opportunities and expanding within an account.Involvement in territory strategic planning.Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert). Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure.Increasing revenue closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis.Minimum Qualifications:5+ years' experience selling or supporting security, networking, compute, and/or collaboration solutionsCCNA level understanding or background in campus network design, including switching, wireless, and routing2+ years translating sophisticated technical concepts into business valuePreferred Qualifications:3+ years of experience in a customer-facing sales engineering or technical pre-sales role.Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certificationProven track record of success in technical sales or solutions engineering roles.Highly motivated with a "hunting spirit" to assist Account Executives in developing new opportunities and growing business.Strong communication and interpersonal skills with the ability to engage effectively with customers and partners.Familiarity with Cisco's commercial market and customer base