Specialist, Compliance Support Apply
Full job description
Job Summary
The primary function of the Compliance Support Specialist is to support the local market compliance with HOA and Municipality requirements by executing payments related to fines and fees and maintaining accurate and complete records related to HOA contact information, requirements and restrictions. The Compliance Support Specialist will be corresponding with various departments within corporate headquarters, field personnel, and external sources preserving and resolving compliance matters.
Essential Job Duties and Responsibilities
- Onboard and maintain HOAs and Municipalities as needed (W-9, vendor codes, contact info, etc.)
- Execute payments for fines and fees.
- Review and manage HOA documents containing the restrictions and rules of the community
- Research HOA statements and delinquency notices, and address any discrepancies
- Assist with ensuring data integrity
- Interact and communicate with local market property compliance team when additional assistance is necessary.
- Perform other duties as assigned
Education and/or Experience
- High School or GED
- Minimum two years of customer service and/or HOA/property management experience
Skills/Specialized Knowledge
- Ability to multitask using a variety of IT platforms simultaneously
- Must be proficient in Microsoft software applications
- YARDI knowledgeable preferred
- Salesforce knowledgeable preferred
- Ability to solve problems constructively
- Ability to work with limited supervision, self-motivated
- Works well with others in a team environment, team-player
- Excellent customer service skills both internal and external
- Proficient verbal and writing skills
- Excellent organizational skills and ability to multi-task with accuracy
Other Requirements
- Must maintain professional appearance.
- Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
Physical and Mental Demands
This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment
Standard office working environment that may be busy and noisy at times.
Salary Range
$16.37 - $28.38 Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
- Annual bonus program
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
- 401(k) with company matching contributions
- Awesome work environment with casual dress
- Team events and gatherings (Pre- and Post-Covid)
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at
humanresources@invitationhomes.com
. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.
