Sr. Operation Specialist Apply
Job Description
Job Description
Salary: 60,000 - 65,000
Pay:$60,000.00 - $65,000.00 per year
Job description:
Global Expedited Transportation Freight Corpis an Atlanta, GA-based company that is expanding to Oakland, CA. Our Oakland branch is looking to hire a dispatcher who is expecting competitive earnings per week, working Monday ~ Friday. On-site Emeryville, CA.
Responsible for:
- Daily Plans, directs, and controls driver scheduling, allocation, and dispatching.
- Monitor daily delivery activities & Resolve issues if faced.
- Assist Central Dispatcher with the displacement of freight and drivers.
- Responsible for driver settlements.
- Ensure Daily tasks from each staff in a team are being done correctly as expected
- Manage Service Quality by proactively minimizing failures
- Update the system properly for internal sharing and external notification with accurate info
- Clear and proactive communication with employees, drivers, customers, and upper management
- Recognize issues to resolve, prevent or report timely and put proper action on it
- Preserve, Protect and enhance people with close communication and relationship building.
- Conduct Safety training for drivers
- Ensure FMCSA Compliance
Skills and Abilities:
- Strong verbal and written communication skills.
- Effective leadership skills.
- Ability to build strong customer relationships.
- Ability to create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors)
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Must be accustomed to busy phones.
- Demonstrates time management and priority-setting skills.
- Ability to adjust priorities.
- Capable of multi-tasking, highly organized, with excellent time management skills.
- Ability to work independently and as a member of a team.
Requirement:
- Preferred more than 3 years dispatching experiences.
- Bilingual Spanish/English or Korean/English preferred, not must.
- Knowledge of MS Word, Excel & PowerPoint.
- Previous experience in the transportation industry preferred.
- Must be able to lead others.
- Must possess exceptional communication skills.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person

