Donato Technologies, established in 2012, excels as a comprehensive IT service provider renowned for delivering an exceptional staffing experience and prioritizing the needs of both clients and employees. We specialize in staffing, consulting, software development, and training, catering to small and medium-sized enterprises. While our core strength lies in Information Technology, we also deeply understand and address the unique business requirements of our clients, leveraging IT to effectively meet those needs. Our commitment is to provide high-quality, customized solutions using the optimal combination of technologies.

Sr. Business Systems Analyst

Latham, NY, 12110

Duties

• Create Training materials, Test scripts user guides, correspondence to end users, functional descriptions, application glossaries, guidelines for end users, reports and edit reports, policies and standard operating procedures, and presentations.
• As applications development process proceeds, written materials need to be updated with the changes in the application and its processes and changes in the business processes.

Mandatory Requirements

• Experience (10+ Years)
• Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems.

Requirements

• This is an 100% Onsite
• 84 months of experience creating documentation, instructions, training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.
• 36 months of experience authoring technical documentation including user guides, training manuals.
• 24 months of experience leveraging MS Office Suite to produce deliverables.
• 36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes
• 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
• 24 months of experience with Siebel Case Management System
• 12 months of experience using UPK (User Productivity Kit)
• 12 months of configuring and testing calendar integration products including CALDAV
• 12 months of experience with Oracle SQL to assist with staging data for training environments.
• 12 months of experience working with Public sector
• R sum
• Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)