Role: Sr. Cyber Security Analyst ZScaler

Responsibilities:

• Provide guidance, installation, implementation, and support of ZScaler infrastructure.
• Perform ruleset upgrades and deliver ZIA reporting.
• Support Change Management processes and adhere to SOPs.
• Respond to requests/incidents within SLA.
• Collaborate with project/program management and attend meetings.
• Train stakeholders on solution administration and use.
• Participate in special projects and provide on-call support.
• Submit weekly and ad-hoc status reports.

Required Skills:

• Associate's degree in STEM or equivalent experience.
• 3+ years of Cyber Security experience.
• Hands-on ZScaler experience.
• 2+ years in large-scale enterprise environments.
• Ability to obtain/maintain MBI/T2 clearance.
• Networking and DNS fundamentals.
• Experience with routing, traffic inspection, ZIA/ZPA/ZDX setup.
• Familiarity with Syslog, GRE/IPSec, NAT, subnetting.
• Experience with Service Edges, App Connectors, ZTNA policies.
• Exposure to firewall policies, PAC files, proxy chaining.
• Integration experience with Okta, CyberArk, Splunk.
• Troubleshooting across distributed architectures.
• SSL inspection, VPN, MFA, identity providers.
• ServiceNow experience.

Desired Skills:

• ZScaler or Security+ certification.
• Experience with MS Office Suite, Visio, SharePoint, MS Teams.
• Familiarity with MS Teams Planner, ServiceNow, JIRA.
• Strong technical and analytical skills.
• Experience with vulnerability communication and risk posture.
• ZScaler best practices knowledge.

Top Skills:

• CyberArk
• Cyber Security
• Okta Identity Management
• ZScaler Architecture
• Public Trust Clearance (preferred)
• Security+