Sr. Director, Technical Program Management (Associate Experience Tech)

Sr. Director, Technical Program Management (Associate Experience Tech) Are you interested in leading programs that deliver on critical business goals and build large‑scale products & platforms? Our Program Delivery Office (PDO) team within Associate Experience Technology seeks a dynamic Senior Director of Technical Program Management to drive key strategic programs, collaborate with internal and external stakeholders, and expand the TPM discipline. Key Responsibilities Lead technical programs that deliver business or technical vision, collaborating with cross‑functional teams to secure commitments and unblock teams to deliver impact. Pave the way for an expanding TPM discipline, leveraging industry knowledge to mentor and grow the TPM practice. Conduct technology‑focused discussions with senior leadership, providing insights and recommendations that guide technology‑based decisions. Simplify technical complexity to drive well‑educated decisions across product, engineering, design, and data science representatives. Maintain deep focus on execution, follow‑through, accountability, and results. Excellent communication and collaboration skills; exceptional problem‑solving and influencing skills. Quantitative approach to problem solving and a collaborative implementer of holistic solutions; a systems thinker. Exceptional cross‑team collaboration, working across different functions and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listening ability, and deep seated empathy for teams and partners. Basic Qualifications Bachelor's Degree. At least 9 years of experience managing technical programs. Preferred Qualifications 9+ years of experience designing and building data‑intensive solutions using distributed computing. 5+ years of experience building distributed systems and highly available services using cloud computing services/architecture – preferably using AWS. 5+ years of experience building and leading an experienced TPM team. 5+ years of experience building highly scalable mobile products & platforms. 5+ years of experience with Agile delivery. 5+ years of experience delivering large and complex programs, owning the business or technical vision and collaborating with large cross‑functional teams to secure commitments and unblock teams. Experience building systems & solutions within a highly regulated environment. Bachelor's degree in a related technical field (Computer Science, Software Engineering). MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. #J-18808-Ljbffr