Position Title : Senior Infrastructure Analyst

Location : Washington, DC

Duration : 1 year +

Job Descritpion:

Infrastructure Analyst - Senior primary role is to provide production system operations and maintenance (O&M) support for end-users, applications, infrastructure, platforms, or network services for eMD device deployment.

They will also serve in a lead technical role contributing to one or more projects of moderate complexity as the technology subject matter expert. When involved

with a project team, acts in a consultative manner and provides technical subject matter expertise, system administration, and technical support services.

Works on moderately complex tasks and projects and support issues that involve a degree of risk or may impact business unit performance. Utilizes individual level of expertise within one or more areas of specialty.

Troubleshoots existing information systems, applications, middleware, or networks to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria.

May lead team responsible for the resolution of support issues escalated by senior operations, development personnel or service provider personnel. Works with vendors during the problem resolution process as needed.

Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies.

Researches and analyzes technologies within area of required expertise.

Assesses emerging technologies. Evaluates and may recommend new products or tools for the organization.

Makes recommendations that may influence the long-term technology strategy and planning for multiple business units.

Assists in the development and analysis of source selection strategies.

Works with service providers to ensure that their in-scope technical solutions are consistent with the enterprise business strategy and architecture.

Serves as a consultant and escalation point for issues. Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program/project.

Provides technical analyses to help define, assess, and monitor the technical aspects of the program/project or service.

Designs innovative solutions using new technologies. Recommends short-term alternatives when appropriate.

Provides support for Sr. Principal Technologist's representation of Amtrak relevant, industry forums.

Thank you,

Nalluri Charitha

IT Recruiter

Phone no: (214)-446-6154

Email

American Unit INC